I went to Moosejaw.com to order a North Face Jacket.
According to its Terms and Agreements, Moosejaw would
pay for Ground UPS Shipping from US to Canada. It
also indicated that the buyer would be responsible for
paying duties. I was willing to pay for duties, but
did not expect to pay more half of the cost of the
product. The jacket costed around $265 CAD and the
duties ended up around $142 CAD.

I called UPS to question why it was so expensive. UPS
told me that there was another option to ship
international products that would be a more sensible
option, i.e. a flat rate for shipping and including
duties (approximately $50 CAD). I called Moosejaw and
asked them why they did not warn customers about the
overwhelming duties as well as recommend or provide
the option to ship using the flat rate method.
Moosejaw said that the Customs adjusted their rates
lately and that they have not update their website to
notify customers.

I was only asking for some compensation, i.e. credit
for a portion of the $142, but the manager still
refused to provide me with anything. If I knew that I
need to pay so much for this product, I will never
purchase it! I don't think anyone who has the senses
would either!