We also fell victim to this scam. Ours differed in that we were told we would get 2 $100 vouchers to Target, $200 rebate card and $25 gift card to Wal-Mart along with the $1000 worth of free groceries.

I called the MOR customer service number and like the rest of you I was treated very rudely and when I asked to hear the recording in which any mention of coupons was made, the man refused. Ultimately, he hung up on me. Here are the steps I have taken and some advice I was given I hope this helps! (use a word document to type in your complaint so you can copy/paste it-saves time! Also save the followup information you will be given on it:

1) from this site I went to the Federal Trade Commission- www.ftc.org - and filed my complaint Phone: Call our toll-free helpline: 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261

2) then I called the Attorney Generals Office here in MO and filed my complaint

3) then I called the Attorney Generals Office in Maine-Guess what? MOR isnt in Maine, its in Illinois!

4) So I filed a complaint with the Attorney Generals Office in Illinois - http://www.illinoisattorneygeneral.gov/consumers/index.html - You will click on a link to a PDF form to file your complaint.


Some information:

MOR Marketing
101 W. Tomaras Suite 74
Savoy, IL. 61874
866-635-8738 (Toll Free--shocker)

HOWEVER...

You can also see if you can file a complaint (fraud, deceptive practices-whatever your state calls it) FIRST with your local police station. If they take the complaint and will investigate it, then they will need to contact:

Champaign County Sheriffs Department
204 E. Main St.
Urbana, IL. 61801 217-384-1204

Investigations: 217-384-1213


And finally you will need to file a complaint with the BBB of Peoria:

BBB of Central Illinois
WWW: http://heartofillinois.bbb.org
Email: [email protected]
Phone: (309)688-3741
Fax: (309)681-7290
112 Harrison Street
Peoria IL 61602

We also fell victim to this scam. Ours differed in that we were told we would get 2 $100 vouchers to Target, $200 rebate card and $25 gift card to Wal-Mart along with the $1000 worth of free groceries.

I called the MOR customer service number and like the rest of you I was treated very rudely and when I asked to hear the recording in which any mention of coupons was made, the man refused. Ultimately, he hung up on me. Here are the steps I have taken and some advice I was given I hope this helps! (use a word document to type in your complaint so you can copy/paste it-saves time! Also save the followup information you will be given on it:

1) from this site I went to the Federal Trade Commission- www.ftc.org - and filed my complaint Phone: Call our toll-free helpline: 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261

2) then I called the Attorney Generals Office here in MO and filed my complaint

3) then I called the Attorney Generals Office in Maine-Guess what? MOR isnt in Maine, its in Illinois!

4) So I filed a complaint with the Attorney Generals Office in Illinois - http://www.illinoisattorneygeneral.gov/consumers/index.html - You will click on a link to a PDF form to file your complaint.


Some information:

MOR Marketing
101 W. Tomaras Suite 74
Savoy, IL. 61874
866-635-8738 (Toll Free--shocker)

HOWEVER...

You can also see if you can file a complaint (fraud, deceptive practices-whatever your state calls it) FIRST with your local police station. If they take the complaint and will investigate it, then they will need to contact:

Champaign County Sheriffs Department
204 E. Main St.
Urbana, IL. 61801 217-384-1204

Investigations: 217-384-1213


And finally you will need to file a complaint with the BBB of Peoria:

BBB of Central Illinois
WWW: http://heartofillinois.bbb.org
Email: [email protected]
Phone: (309)688-3741
Fax: (309)681-7290
112 Harrison Street
Peoria IL 61602

I heard the promotional deal over the radio four days ago. It first caught my attention because the radio commercial said, "$300 gas gift card... no restrictions, easy to use... just spend at any gas stations or any grade of gas." So I called and the representative told me that I would be charged $24.95 for shipping and handling and for transaction fees. I hesitated but then asked him, "Will I be charged anything else?" He said that I would need to sign up for two different trial memberships in order to get the full benefits of the gas program. But then quickly assured me that I could cancel the memberships as soon as I get the packet in the mail. I asked him, "Will your company sell my personal information to a third party company?" He said no. So I thought, well, if I only need to spend $25 for a $300 gift card, then I'll take the chance.

Soooo...I just received the letter in the mail yesterday afternoon. It turns out to be a REBATE PROGRAM! Not a gift card. I was under the impression that I would receive a credited gift card to spend as I please throughout the year with NO restrictions. Then I read the Terms & Conditions. It's a joke! According to their terms, it would take me ONE YEAR to save $300 in REBATES that take 8-10 weeks to receive.

"To redeem your vouchers, you must make a minimum monthly purchase of $100 in gasoline (at a gas station you preselected) and send in receipts with voucher. The maximum rebate voucher value per month is $25.00."

"Only one voucher per month."

That means I would need to spend my OWN $100 per month, fill out my monthly voucher, send a self-address stamped envelope along with my gas receipts, in order to receive $25.00 MAX a month, which would take 8-10 weeks to receive. HOW IS THAT A DEAL???? Yes, if I wait a year to spend my own money and follow the program precisely, then I would get a total REBATE of $300 at the end of the year. BUT, did the representatives and radio commercial disclose that? NO!

I was furious and jaded. So I called this morning: 207-937-4801. I spoke to an asshole, claiming to be the manager, with a chip on his shoulder. Perhaps tons of other disappointed customers have already called him. I asked him to remove me from any other promotional monthly memberships. And rudely replied, "That's NOT my company, you will need to wait for the pamphlets." I began getting angry and defensive. So I addressed my DISSATISFACTION with the representation of the company and the promotional deal. We argued for 8 minutes. He tried to give me all the rebuttals in the book, but I refused to hear him out. I told him, "There's nothing you can say that would make me want to continue this program. I want my money back." He then said, "Why did we waste 8 minutes of time arguing about this? I told him I want a REFUND of all my money. He said he would refund it in 7-10 business days and hung up on me.

DO NOT SIGN UP FOR ANY PROMOTIONAL DEALS!!! NOTHING IS FOR FREE, so BEWARE for the Terms and Conditions.