My husband and I bought a home 2 years ago. In this short time not only did we miss the stimulus(which I am pissed about), our mortgage company has changed twice already. It was Taylor, Bean and Whitaker then Cenlar and now Ocwean or something like that. Anytime we call to address a situation, nobody has any clue what is going on. How do I know if my taxes and stuff like that are being paid. I have no clue! I am so sick of the runaround.

Working to refinance home loan and they said I needed an appraisal of my home. I payed them $350.00 and they sent a company out. The company sent a man and before he left he asked what we needed to get the loan. We told then what Sean Gregory said we needed. The next they we new Sean sent me the appraial by email with a note good luck in the future. One I looked at the appraisal we were $5, 000.00 short of the amount we needed. Once I tried to contact Sean he then would not return my calls or my email. At that point I called and asked to speak to someone to file a complaint and spoke with someone named Vincent, which he was very ugly to me and my husband. The next thing I got a very ugly email from Sean. I still have not gotten any questions answered or gotten my money back but he did say if I was unhappy with the appraisal I could pay another $350.00 for a new one. I feel that Sean and the appraisal guy are scamming people out of their money and who knows but Solstice Capital maybe in on the scam to. I have been trying to send complaints to this company and HSBC because they are part of the same company but they don't want here about it, they just sent you in circles or they don't have a site on their web page for a complaint. It would be nice to have someone help for once.