Mortgage Loan
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1 stars | | (9) |
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Category: Business & Finances
Contact Information Jacksonville, Florida, United States
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Mortgage Loan Reviews
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schbea
March 3, 2011
Escrow account
Nothing can be simple with this company because no one knows what they are doing. We changed homeowner insurance companies. Sent all the information in one month prior to the due date. Called and explained with details what we were doing. They paid the new company. Then they paid the old company. It took 6 weeks to get the money back into our escrow account. Meanwhile, they raised our payments because our escrow account was short! At the same time, we changed our Flood insurance carrier. Same thing, they paid the new policy - they paid the old policy. We are 4 weeks into trying to get that money back into our escrow account. My biggest concern? If they are so flippant about spending our escrow money - how do I know they are managing the escrow account correctly?? I will be blessed when I can move away from doing business with this incompetant company.
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J Carden
November 11, 2010
not upfront but tries to smooth everything over
ALL I CAN SAY IS DON'T GET SCAMMED. I AM CURRENTLY WORKING ON GETTING ALL THE FEES THAT WERE CHARGED DROPPED AND I WILL GET THEM CREDITED TO MY CREDIT CARD ACCOUNT. THE CREDIT CARD COMPANY IS ASSISTING ME IN MY COMPLAINT.
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summer holder &timmy moore
June 3, 2010
fha loan
We have been tring to get a FHA loan and we previsley had a loan with wells fergo that we stop due to we havw always delt with BB&T now we are waitting for BB&T to get the old FHA loan case number from them we spook with Glenns supserver she said she was trying to get that case number but Glenn has been notfied sience 5-25-2010 and just 2 days ago they finelly get intouch with them.This has took 3weeks we still havent got any where can you please try to get this problem solved ASAP??????As we have to be out of our house that we are selling and closing on 6-30-2010.We are dealing with fifer apprasl company.THANKS, TIMMY MOORE AND SUMMER HOLDER.
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hiren b patel
December 28, 2009
false practice to sell products
ON 30-11-09, I HAD APPLIED FOR COMMERCIAL LOAN FOR INDUSTRIAL GALA LOCATED IN GOREGAON WITH HDFC BANK (JB NAGAR, ANDHERI KURLA ROAD, ANDHERI EAST ).
THE APPLICATION FORM NO IS __.THE CASE GOES THIS WAY, I WAS TOLD THAT MY LOAN HAS BEEN APPROVED ON THE COMMERCIAL/INDUSTRIAL GALA, AFTER GOING THROUGH MY LEGAL DOCUMENTS, MY FINACIAL HISTORY AND CLEARING THE TECHNICAL AND LEAGAL PROCEDURE I WAS TOLD THE LOAN IS SANCTION AND I WILL RECIVE THE LETTER IN 2 WORKING DAYS. THEN ON THE DAY(AFTER NEARLY 20 DAYS) I WAS ABOUT TO RECEIVE THE SANCTION LETTER, SOME MR.SACHIN AHIRE FROM CREDIT DEPARTMENT MADE A VISIT TO THE ESTATE AND I WAS INFORMED THAT THE LOAN CAN NOT BE SANCTIONED ON THE INDUSTRIAL GALA. WHEN I ASKED THE REASONS I WAS TOLD THAT THEY ARE BANKS INTERNAL POLICIES AND WHEN I ASKED WHICH POLICIES I WAS TOLD ON THIS GALA YOU WILL NOT GET LOAN AT ALL.
THEN I WAS TOLD TO GO FOR SECURED LOAN AGAINST MY PLACE OF RESIDENCE TO WHICH WE AGREED. OUR LOAN WAS SANCTIONED ON 26.12.09 REF NO:- AND SR NO: LAP .AFTER RECIVEING THE LETTER I WAS TOLD IT IS MANDATORY TO BUY A LIFE INSURANCE POLICY FROM HDFC STANDARD LIFE. TO WHICH I MADE A FEW INQUIRES AND FOUND THAT THERE IS NO SUCH MANDATORY RULE SET BY HDFC BANK TO BUY A POLICY TO SECURE LOAN. ONE MR.BHAVIN DINESH SHAH, WITH BUSINESS BANKING DEPARTMENT PRESSED ON ME TO BUY A LIFE INSURANCE POLICY FROM THEIR INSURANCE AGENTS OR ELSE I WAS RUDLY ASKED TO RETURN THE SANCTION LETTER AND WAS FURTHER TOLD THAT EVEN IF WE APPLY FROM ANY OTHER HDFC BRANCH HE( MR.BHAVIN DINESH SHAH) WILL MAKE SURE THAT MY LOAN WAS NOT DISBURSED WITHOUT ME BUYING A LIFE INSURANCE POLICY.
I STRONGLY OPPOSE AND WANT THE AUTHORITIES TO TAKE THE STRICT ACTION ON THE CONCERNED PERSONS WHO FOR THERE PERSONAL GAINS ASK PEOPLE TO BUY LIFE INSURANCE POLICIES AND COMPLETE THEIR TARGETS. THIS IS NOT A ETHICAL WAY TO SELL BANK PRODUCTS TO PEOPLE WHO ALREADY ARE APPLYING FOR LOANS FOR VARIOUS REASONS.
WE HEREBY REQUEST AND DEMAND TO TAKE PROPER ACTIONS AGAINTS THE SAID PERSON AND STOP THIS PRACTICE.
PLEASE SEND US A ACKNOWLEDGE MENT OF THIS COMPLAINT.
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B.Azurdia
November 9, 2009
Loan Modification Denial
Received First Time Home loan from Fairway Lending in 2006 for $240, 000.00 at 8.35 %. Loan sold to Option One now Known as American Home Mortgage Inc. (Irvine Texas)P.O. Box 631730.I asked American Home Mortgage Inc. for Loan Modification because I could not afford the $1, 800.00 a month payment and sent in all requested Documentation. I was called up to go to Afghanistan for over a year in February 2008. While I was away my wife received a letter in march /April 2009 advising us that the loan had dropped to 5%. As I returned from Afghanistan in June 2009 I received a Letter that the Loan was still at 8.325000% based on index Value.Loan is in default.I tried calling them and all they tell me is to bring the account up to date.I tell them I cannot afford the payment but they will not work with me .
Sincerely,
B. Azurdia
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LaBate
October 1, 2009
Customer service
I called to inform them that I had a hardship situation
in November and was told a package would be sent out to me in December. The package never came for a
mortgage modification. So, I contacted a firm called
Financial Solutions Today who in turn employed an
attorney to represent me and submit a package to them for my modification. The package has been submitted and I have been waiting since March for
the modification. Instead, BOA is starting foreclosure
on me rather than give me the modification. I am a
senior and a veteran who serve my country. This is no
way to treat me because if I lose my house I will be a
vagabond. BOA was given a bailout stimulus to help
others yet they are not helping me.
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KRAY
July 17, 2009
Incorrect Credit Filing
My mortgage loan was sold from Sebring Capital to America's Servicing Corporation in August 2006 less then one month after taking out the loan with Sebring. In September I was laid off by Countrywide. I called in October to see is I could get any assistance in making my payment, three days before it was due. They said they were going to help that they had a program to assist in such a situation. The lady placed me on hold. She said that they had rolled my payment, late charges, and interest all into my remaining payments. That my next payment would be due in fifteen days and would increase my payment by eighty dollars a month. I told her I am not late yet and am not interested in that, as it was not helping but making matters worse. It would be cheaper for me to make my payment with the late fee added to it. She said it was too late as this was already added as I had requested help. I oaid my payment late through December. In January they called and said I need to bring the loan current in order to prevent the home going into foreclosure. I ask but I am not behind. She said that is correct but it is hurting you that you are paying late. She added a payment and late fee again and increased the payment by another eighty-six dollars. I knew that I could not continue like this. So I treid obtaining another loan and was rejected due to the recent job change and drop in income. I immediately put the home up for sale with a realtor. We moved out so the home would be available for a new buyer. The second day after we moved out ASC had a local realtor show up changing the locks. Said it was a volentary reposession as we had vacated the property. I was not even thirty days behind and this was around February the tenth.
The Loan was a combination with a first loan and a second attached. The property was listed as collateral in both loans. ASC foreclosed on the the first loan and left the second alone. It is now three years later and ASC is still causing me troubles. They listed the first on my credit as foreclosed. They sold the property in May of 2007.
As of today July 17, 2009, They are still listing the second loan as behind and have left it open, even though they took the collateral and sold it, they are listing this as behind each month on my credit. This is the only active negative item open on my credit report. I cannot buy a car or anything because of it. I have contacted a couple of attorneys. They say that it is illeagal what they have done and I need to file a law suit against ASC. I have not had the money to pay an attorney for this. ASC has been the biggest nightmare I could of ever dreamed of!
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May 16, 2008
Poor service!
First attempt: Trying to mitigate mortgage- shuffled through 6 people with automated responses/disconnect or transfers.
2nd attempt: After automated questions, communication with representative, transferred to another line and disconnected.
Extremely poor customer service.
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April 16, 2008
Title was never change to the new mortage company
I had a loan with FlagStar in 1998 and then my servicing was sold to GMAC Mortage shortly after my load close. I have been paying GMAC now for 10 years and when the rates went down I decided to refi and get cash out to do a builing project. The loan officer at GMAC call me on day and told me they couldn't find my title. So I call the county I live in and they told me the title was still showing FlagStar Bank. Nobody know what to do to correct the problem and they want me to fix the error. I feel like the mortage companies should work this out. What needs to be done. Please help
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