We arrived in Washington DC on 27th of april . We started to look for a place to stay, trying to find something affordable but at the same time clean and comfortable. Unfortunately we didn`t have chance to read reviews about Motel 6 in advance because of shortage of time . So we decided to go straight to the motel and to see the room . When they opened the door and showed it to us it seemed to be nice despite of smell like smoke, but as the said they didn`t have any non-smoking rooms . And we decided to stay one night at this place because it was already about 7 o`clock at night . We paid for the room and went there to relax after the long tiring trip .
My husband went on the computer and I went to take a shower . The first thing i saw in the bathroom is was lond hair on the toilett seat and there was no bathmate. I finally took a shower and was going to get in the bed but when i moved the sheet there were lots of hair all over the bed, under the pillow, on the pillow, on the sheet and the bedclothes looked like it was already used by someone without being washed. So we decided to check another bed as it was two beds in the room and another one was totally the same . There were even more hair. We were completely dissapointed and decided to move out . We went to the front desk and ask the receptionist to get our money back explaining him the whole situation . He said the only thing he can do is to change the room but money refund is out of the question . But how can we change the room if it will be absolutely the same . We took some pictures of the room and we didn`t get our money back, but we couldn`t stay there even one night . We went to sleep at the Comfort Inn which totally opposite to Motel 6 for the same price . My question is how can we get our money back ? There are some pictures attached .
Thanks.

Sincerely,
Anastasiya