mothernature.com

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Category: Lifestyle

Contact Information
Pasadena, California, United States

Phone number: (626) 571-0001
mothernature.com

mothernature.com Reviews

whateverhappenedtohonesty January 24, 2011

charged $50 more than agreed upon

I made an online purchase at Mothernature.com with a total or $67.61 only to find an email stating they charged me $118.51 They charged my charge card without my knowledge so beware and do not trust this company!!! You can not call them because it is an automated system that continually loops you to their website information. I will have to track down my charge card company instead and hopefully have them help me. Nightmare!!!

Spamtastic December 13, 2010

Terrible customer service - lost order

This website is TERRIBLE. DO NOT give them your money. I ordered two items almost a MONTH ago, and they are lost. I cannot contact a REAL PERSON by phone, and when I fill-out their online contact form, I only get a generic response by email from a computer. Their online form to report a "Lost Order" doesn't even work! It says, "to report an order as lost, use the drop-down menu next to the item and select Lost Order." BUT - there is NO drop-down menu on the entire page! You can't even send them an email very easily - their website makes contacting them difficult ON PURPOSE. DO NOT order from MotherNature.com. If there is a problem with your order, you cannot contact anyone and you will not get your money back.