Motion Cars of Swindon UK may look above- average as second-hand car dealers go. They have a slick website and polite enough sales manner. Once I had paid it evaporated into eternal lunch-breaks and "He'll call you back" unreachability though.

On driving the 80 miles home I discovered the seriously faulty clutch( & it turned out flywheel) which had seemed ok in the test-drive. I have not been able to speak to the only decision-maker there since reporting the issue. They omitted to include any paperwork for the 3 month warranty they advertise in my transaction. I am frustrated, without a working car, unable to invoke the warranty without their cooperation. It has been 8 days since I raised the issue with still nothing but brush-offs.

If you have to deal with these guys don't make my mistake, get your warranty documentation filled out before paying and have your own mechanic check over their car. Theirs failed to notice the back passenger door lock was not working (which to their credit they got fixed before I picked it up).

They lack a dedicated or empowered customer-services department to put it mildly.