I bought a Motorola phone Model no A1200 from Subhiksha Mobile, Shop No 1, PVR Complex, Saket, New Delhi vide bill no -INV/1688/Tele23 on 13/05/2007. I hardly used the phone as i don't have much usage and within 10 days it started hanging. On taking it to the Motorola Service center Ms Redington India Ltd, S 3 Green Park Extension. New Delhi 16 on the 2nd of June, I was returned the phone by them in 20 minutes saying "it is repaired there is a software problem". However when i checked it, it would not work so they took it back saying "Its a hard ware problem, we will repair it in 2 to 3 days. Today is the 8th and now they are saying the motherboard is spoiled and we have to change that and we don't know when it will come, maybe 2 or 3 days".

Would really appreciate if some one would listen to our complaint cause we were provided with a mobile no of a Mr Manoj Samwal who is supposed to help us but the trouble is he never picks up the phone.