I have called for the past three (3) months about a lingering $10 balance that should have been cleared for over charging me for products that I did not order. You call the store and they tell you to call the 1800cricket number and they are in Asia. The man tells me that he cannot get into my account. So, I asked for a supervisor and he tells me the same thing that he is not authorized to get into my account. That I have to go into the store to tell them this situation. I gone to the store and they tell me to call the 1800cricket number again. SO IT IS A MERRY GO ROUND SITUATION!

Can you please help?