Motorola Surfboard

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Category: Electronics

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United States

Motorola Surfboard Reviews

October 6, 2007
Poor service!
Rebate sent in May 2007; it is now nearly mid-October and no rebate received but lots customer service runaround. Several emails later still no rebate and better yet, there is no record of my rebate submission on the website I am directed to use! I told them: If you have not mailed it by now, please do not even bother because I will likely burn the check out of frustration.

I will never again purchase a Motorola product because obviously they are a company that does not ‘walk the talk’ when it comes to serving customers. They can market the coolest gadgets and latest innovations in technology but if their customer service stinks and they don’t ‘walk the talk’ and follow through on promises, the customers will take their money elsewhere. I’m sure their competition appreciates it, so please motorola, keep it up!

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