Mozy
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Category: Services
Contact Information
United States
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Mozy Reviews
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maxflash
February 2, 2011
Extortion
Mozy got its clients to sign up to an unlimited online back-up.
I signed up and backed up 450 GB of data. The deal was $4.95 per month
It took me 3 months to finished my back-up. Today I received an email from Mozy
saying that may deal is canceled, and my back-up will be metered at $50 per month.
This a scam, a breach of contract. They should be sued. I am ready for a class action.
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Jeff-Palm Springs CA
January 2, 2011
Billing Scam
WATCH YOUR CHECKBOOK WITH MOZY BACKUP!
I tried Mozy backup for a few months in 2009. I thought they sucked. The server was always offline, the backup process failed continually and the customer service had lame excuses for all the problems. I canceled my account and recieved a refund. I went with Carbonite and I have lived happily backed up ever since.
Now it's the beginning of 2010 and Mozy has just billed my canceled account and taken $108.90 from my checking account. I contacted Mozy with no reply yet. I probably will get this money back but what if I somehow missed this charge to my account? Mozy would just keep the $108.00 on a canceled account.
My advice. Run screaming away from Mozy backup, never turn your back on them and WATCH YOUR WALLET!
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Gravitystorm
October 13, 2010
Can't Remove it
Just a word of caution. This software is absolutely the worst I've seen in ages. On top of that, they have written it so that you can't get it off of your machine, even using MS tools to get rid of it. MAKE NO MISTAKE- this is Malware in every sense of the word. Stay away from this, there are plenty of other good, honest programs that can backup your data. This is really trash. And they make it next to impossible to contact them via their site.
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Chicken Support
September 2, 2010
Don't pay for nothing
Doesn't backup data. Many changes are missed. They apparently have server problems, but they didn't bother to tell anybody. I lost important data. I was paying for nothing.
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