I called Mr. Rooter, 230 Bank Street, Midland Park, NJ 07432 to clear four underground gutter drains and one drain in the driveway. The quote was $732.00 for the first tow hours and approximatly $350.oo for each additional hours. Thinking this was a reasonable price for clearing five drains, I agreed.
Mr. Rooter cleared one drain in less than one half hour but stated they were unable to clear the other four drains and that I should contract a landscaper to the the probllems. Mr. Rooter was at my home for less than one hour, most of it explaining why they could not unclog the additional four drains. You cn image my SHOCK when they presented me with a bill for $783.24.
To add insult to injury, a letter to Mr. Steve Phykitt, President, Mr. Rooter, was ignored without the common courtesy of a response.
I should add that after the fact I checked for complaints again other Mr. Rooter organizations throut the country and found many complaints. I suggest that before you enter into any agreement with a Mr. Rooter organization you check their complaint history in the internet.
A WORD TO THE WISE...