What a nightmare! I'm taking the time to write this review to save others from having to deal with a major hassle like I am still dealing with. Mr. Tire should not be in business! All I wanted was four new tires. After taking 6 hrs to remove old tires and put new tires on my Subaru, they told me my car was out of alignment plus $1, 700 more work was needed - one of which was that my oil was low and filthy dirty. I had just had an oil change. (I checked it the next day and my oil was fine). I told them all I wanted were the 4 new tires and an alignment done (they always get you with that). I told them I did not authorize a 27-point inspection on my car. My car was pulling to the right. Took it back. They re-aligned it. Still pulling to the right. Took it back. They switched the front tires. Car pulling to the left. They knew it was going to do that so they tried off-setting the pull by tilting my steering wheel to the right and putting 44 psi in one of my tires (my tires are 32/29 psi). They said must be a bad tire. For about 2 weeks, the people at Mr. Tire talked to me like I was the stupidest person ever born. One of them even said to me "You get what you pay for." I wonder if they treat all women like they are idiots. The next week my new tire arrived and I went back for them to put it on. They had my car on the lift wrong and bent both rear trailing arms. (I watched the left side of my car drop). They couldn't get it aligned (of course) and tried finagling the alignment numbers. They wanted me to drive my car like that for a week saying it had to settle in! My all-wheel drive Subaru was wiggling all over the road like driving in a hurricane! I talked to the Area Manager, Rudy, and he said my car was safe to drive unless the wheels were falling off and hung up on me. Took my car to Firestone and realized Mr. Tire lost my wheel lock. Firestone informed me that if kept driving my car damaged like that, I would have damaged the rear differential and possibly transmission. After waiting weeks for parts from the dealership, Firestone fixed my car and had it aligned. Firestone was a savior, but I'm still having a pull to the right which means I have to still deal with dreadful Mr. Tire. It has been over a month since I purchased 4 new tires and I still do not have 4 good working tires. I'm looking for another Mr. Tire in the area that doesn't have bad reviews and it's very hard to find one... Spare yourself major hassle and headache - avoid Mr. Tire at all costs!