What a nightmare! I'm taking the time to write this review to save others from having to deal with a major hassle like I am still dealing with. Mr. Tire should not be in business! All I wanted was four new tires. After taking 6 hrs to remove old tires and put new tires on my Subaru, they told me my car was out of alignment plus $1, 700 more work was needed - one of which was that my oil was low and filthy dirty. I had just had an oil change. (I checked it the next day and my oil was fine). I told them all I wanted were the 4 new tires and an alignment done (they always get you with that). I told them I did not authorize a 27-point inspection on my car. My car was pulling to the right. Took it back. They re-aligned it. Still pulling to the right. Took it back. They switched the front tires. Car pulling to the left. They knew it was going to do that so they tried off-setting the pull by tilting my steering wheel to the right and putting 44 psi in one of my tires (my tires are 32/29 psi). They said must be a bad tire. For about 2 weeks, the people at Mr. Tire talked to me like I was the stupidest person ever born. One of them even said to me "You get what you pay for." I wonder if they treat all women like they are idiots. The next week my new tire arrived and I went back for them to put it on. They had my car on the lift wrong and bent both rear trailing arms. (I watched the left side of my car drop). They couldn't get it aligned (of course) and tried finagling the alignment numbers. They wanted me to drive my car like that for a week saying it had to settle in! My all-wheel drive Subaru was wiggling all over the road like driving in a hurricane! I talked to the Area Manager, Rudy, and he said my car was safe to drive unless the wheels were falling off and hung up on me. Took my car to Firestone and realized Mr. Tire lost my wheel lock. Firestone informed me that if kept driving my car damaged like that, I would have damaged the rear differential and possibly transmission. After waiting weeks for parts from the dealership, Firestone fixed my car and had it aligned. Firestone was a savior, but I'm still having a pull to the right which means I have to still deal with dreadful Mr. Tire. It has been over a month since I purchased 4 new tires and I still do not have 4 good working tires. I'm looking for another Mr. Tire in the area that doesn't have bad reviews and it's very hard to find one... Spare yourself major hassle and headache - avoid Mr. Tire at all costs!

Took my truck up for a diagnostic check, because it had been running poorly. I got a call back from the Service Manager, telling me the problem was one of the ignition coils, then he proceded to list suggestive services based on milage, his words, not mine. He told me because the truck had 100, 000 miles, I should have a fuel service system flush, a tune-up, serpentine belt, and an air filter because it was dirty. I told him no thanks on the suggested services, but to take care of the problem part. Now before I go any futher, I used to be a service manager for Mr. Tire, not this location, and I know for a fact most techs and salesman try to sell the fuel flush because they earn a spiff ( i.e bonus) from it. The serpetine belt on my truck had just been replaced a month ago. I'll give them credit for the air filter but thats about it. Anyway, He calls me up, tells me it's ready go . I get up there pay, engage in a little small talk, and out the door I go. The shop is less than a mile down the road from me, and I was in a hurry, so I didn't really take it out to see how it was reunning. Got home, parked it for the night. Went out to the store the next morning, and it was running like crap. Took it back up to Mr. Tire, and asked why its running the same way it did when I brought it in yesterday? Answer well ... ah... let me look it up, Right! you don't have a clue there genius do you? The sanding next to him states " isn't that the one we recommended get a tune up, RECOMMENDED A TUNE-UP! I paid for diagnostic time, you told me the problem was the #5 coil. When I left last night you stated that everything was running fine. WTF! Anyway to make a long story short, got nothing from the store level, nothing from corp. offices, I filed a complaint with the Baltimore Office of Consumer Complaints. I hope you choke on the $300.00 you got from me JOEY T.

Mr. Tire failed to balance wheels after selling me a set of premium Perelli tires for over $500. (I bought them out of my area while traveling when I had a blowout in front of Mr. Tire in Marlboro, MD; I'll never schedule a blowout at such a place again!)
I noticed the typical thumping of unbalanced wheels and, after arriving home (near Aberdeeen, MD). Remembering that Mr. Tire offered me free balancing in the future, I visited another Mr. Tire, this time in Aberdeen, MD. "What's the problem?, " asked the less-than-enthusiastic counterman. "I believe my new tires were installed without being balanced, " said I.
Said Mr. Tire, "Which wheel?"
"I don't know, but the vibration sensor in my butt tells me the right-rear is reallly thumping; but please check all four."
No answer and an unhappy look from Mr. Mr. Tire. Reaching out his hand, he said in his victim role: "KEYS."
Diagnosis: Mr. Mr. Tire said the right-read wheel was "really out of balance." I assumed he checked the other three (another mistake on my part).
Finally, at my next oil change, I had all four wheels rebalanced. All four were sadly out of balance.
Unfortunately, I had never heard of Mr. Tire before buying these tires. (The tires are very good, by the way.)
I recommend you stay away from these people...unless you're buying unmounted tires to be installed by professionals.

I went to Mr. Tire for a new tire. The technician badly scraped the rim all around. At first, management refused to accept responsibility--two immature and obnoxious guys. Then the manager agreed to have someone call me to repair the rim. No one called, so I wrote a letter to the corporate office (Monro Muffler). They promised to have someone look at the rim, but no one ever followed up. Then I complained to the county consumer affairs office. Finally, after almost 2 months, I received a check to repair the rim. Do not trust your car to this place.