I took my car into Mr.Tire to get four new tires, my car had just came from the body shopso the mechanic at the body shop told me that I needed a new wheel, I went to purchase a new wheel from the dealer which cost me $300.00 and took my car with the doughnut wheel on the left driver's side rear tire to Mr. Tire. I instructed the Mgr.Mr Gary Brewwer that the new wheel was in the back seat of my car, and I needed one of my new tires on that new wheel because the old wheel which was in my trunk was the defective one.After 5hrs of waiting I finally got my car back to realize that my new wheel was still in the box untouched and the defective one put back on my car. I went back to Mr. Tire and they told me they dont which one is the defective one, then they talked to the body shop to see what was the problem that they saw, took my car back to Mr. Tire and it took another 2 1/2 hrs to take all four wheels off to see if they saw the defective one and they still told me that they can't find a defect in any of my wheels.So now I'm riding around with noise coming from the back of my car when I hit a bump or a rough patch of road.I have tried making a complaint to corporate office to no avail!!!

I went to Mr. tire to buy 4 tires. The price they give you includes $79.99 for a wheel alignment that you didn't request. When you notice the wheel alignment charge, they lower the price by $10. I wanted an alignment anyway. When I came back for the car, the manager had a list of critical findings they uncovered, totaling more than an additional $550. While standing atb the counter, I read, reading upside down, a hand printed note from the franchise owner to all managers telling them to find things wrong and to tell the customers about the needed items "after the car is up on the lift". Since one of the items was that my battery was "on its last legs", and I had just gotten that battery new from my Subaru dealer within the last 6 months, I told him to touch absolutely nothing more on the car. When I went to pull the car out of the lot, I smelled a strong smell of gas coming from somewhere and a loud whooosh when I accelerated, as I pulled away. I looked under the hood, and found that a screw had been loosened from a clamp around a length of tubing which was the fuel line. It was leaking gas down onto the motor. I got a screwdriver and tightened the screw of the clamp while the motor idled, and the leak stopped. The loud noise was due to them not having replaced the cover to the air cleaner (one of the many things looked at during their secret inspection). I took the car to my Subaru dealer the next day, and told then the list of things Mr. Tire said were needed. Subaru said that none of those items were needed. (THIS IS A CAR WITH 37, 000 MILES ON IT. ONE OF THE THINGS MR. TIRE WANTED TO DO WAS REPLACE THE DIFFERENTIAL FLUID). It's clear that this outfit should be put out of business. It even looks like they sabotaged my fuel line when I said that I didn't want them to do any more work on my car.