Subject: Rectification of the Problems
Ref:- Equipment Installed by you Jaipur Branch vide Order No. 1657 dated 7.5.2009

Dear Sir,


With respect to the subject cited above it is to your kind information that your Jaipur branch have installed the following security equipment in my home on dated 7.5.2009 vide order No. 1657 . But most of the equipments are not working except VDP (B/W with Memory) and Electronic Magnetic Lock. In this regards we had made complaints so many times to your Jaipur branch but the problems are not rectified till dated 27.11.2009.

S.No. Item Description qty Rate Amount
1. V.D.P.(B/W with Memory) 1 8990 8990.00
2. Home Basic Pack(Penal Hooter) 1 8999 8999.00
PIR Door Sensor 2 Key Fob
3. Extra Door Sensor(5-1) 4 700 2800.00
4. Extra Motion Sensor(3-1) 2 2599 5198.00
5. Electronic Magnetic Lock 1 3500 3500.00
Total 29487.00

The above equipments are under warranty and since the problems are not rectified yet please take back your faulty equipments i.e. Home Basic Pack(Penal Hooter) PIR Door Sensor 2 Key Fob), Extra Door Sensor(5-1), Extra Motion Sensor(3-1) except the VDP (B/W with Memory) and Electronic Magnetic Lock and return me the balance amount

Thanking you

Santosh Saxena
16, Panch Sheel Enclave
Malviya Nagar
Jaipur
E-mail: [email protected]