To whom it may concern
MTN SP/ Italk


Re: the number 0837849356
The last month before italk handed there number over to MTN, (not that they ever informed the client or asked us if we will be happy that they do it, no they just went ahead and did it so as far as what I am concern I have a contact with italk and not with MTN) we got a bill on our data line 0837849356 for over R8000, we enquire about it and they said we used something like 4000mb of data, I am not sure how we could have ever used that amount in all the time from 28 march 2008 when the contract started I don’t think we have ever gone over the allowed amount how then in one month do we use 10 time the amount, the reason that I know we never did, is that they said we used it on the 20 August and that is our wedding anniversary, and if I cannot tell u what I have done every other day of the year I can defiantly tell you what I did that day and it is definitely not sitting on the computer, somewhere there is a big mistake, I have tried numerous times to call italk and mtn to sort this out but every time it is the same story sorry it is right and you will have to pay, well sorry it is not right and I will not pay it. I am still prepared to pay for the monthly subscription cost of R250.00 until 26 March 2010 then you can cancel the contract so I am giving you more than 60days notice on this number
Then re the number 0834777046
I am giving you 30 days notice on this number from the 1 Jan 2010 we will not pay for anything on this number. The contract is already expired
I will pay for this last month the subscription but then this number is canceled
On the number 0837832502
I will pay for the subscription until the contact expire on the 14 October 2010 then this number is also cancelled

Seems that not italk or MTN is prepared to help me over the phone I had to address you via email
And I hope I will get a response back ASAP,
well not that I will hold my breath and hope I will because I am sure I will never hear from you people

if I had the email address of your director or CEO I would have send this email to them,
so if you can be so kind to please forward this email to then also
then they can also know how there company is ripping of the customers,
but I am sure you would not do that ether

Kind regards

JOHN NAUGHTON


Trisha Naughton
Cell: 073 914 1055
Fax: 086 503 7908
email: [email protected]
Voip: trishanaughton2 (skype)