MTN CELLPHONE PROVIDER

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Category: Electronics

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South Africa

MTN CELLPHONE PROVIDER Reviews

August 25, 2008
ILLEGITEMATE CHARGES
I GOT A ACCOUNT FOR 'CONTENT CHARGE' AND IS TOLD BY THE MTN OPERETOR THAT IT IS FOR A SUBSCRIPTION SERVICE WITH THE COMPANY 'MOBILE 365' THE ACCOUNT WAS FOR R530.79 AND WHEN I TOLD THE OPERATOR I HAVE NEVER USED A SERVICE SUCH AS THIS THE REPLY WAS THAT I AM RESPONSIBLE FOR THE BILL. I THEN ASKED FOR THE CELL CONTRACT TO BE CANCELLED IMEDIATELY AND THE OPERATOR ADVISED ME IT WILL COST ME R1600.00 PLUS TO DO SO. AFTER TELLING HER THIS IS NOT CORRECT AS THE CONTRACT HAS EXPIRED SHE SAID IT WAS A MISTAKE, BUT I STILL HAVE TO SORT OUT WITH MOBILE365. I THE ASKED HER TO STOP THS SIMCARD AT ONCE SHE SAID SHE CAN DO SO BUT I WILL STILL BE RESPONSIBLE FOR THIS 3RD COMPANYS COST. PLEASE HELP

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