MTN

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Category: Services

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Nigeria

MTN Reviews

Nirosh Sriram March 27, 2009
Illegal deductions for three months
deductions have been made from my credit card for three months though i had ported to Nashua. They have reimbursedme i Feb 09 but have debited me for the total amount a few days later. They cannot explain the reasons, but nobody will correct the problem.
Winile Maphanga March 17, 2009
PATHETIC SERVICE
I WENT TO MTN - MENLYN AS I WAS DUE FOR AN UPGRADE, WHEN I GOT THERE ON THE 17TH FEBRUARY 2009 THEY DIDN'T HAVE THE BLACKBERRY 8310 THE PINK ONE ON PROMOTION. A CONSULTANT SAID THAT SHE WILL GET THE PHONE FROM THE WAREHOUSE FOR ME FAILING WHICH THE RED ONE SHOULD BE ARRIVING SOON. SHE SAID THAT IT WOULD TAKE UP TO TWO WEEKS TO RECIEVE THE PHONE. SHE ALSO INFORMED ME THAT THEY WILL DELIVER THE PHONE TO ME. SO SHE SAID I SHOULD SIGN THE CONTRACT WHICH I DID. SHE SENT ME AN E-MAILING INFORMING ME THAT THE ARE HAVING PROBLEMS GETTING THE PINK PHONE FOR ME, SO I E-MAILED MAKE INFORMING HER THAT I WOULD BE JUST AS HAPPY WITH THE RED ONE.

ONE AND A HALF WEEK LATER AND I HAVE HEARD NATHING FROM THEM SO I CALLED, AND THE CONSULTANT WAS NOT THERE SO I LEFT A MESSAGE AND NATHING HAPPENED. I CALLED AGAIN AFTER TWO DAY AND SPOKE TO ANOTHER CONSULTANT AND HE PROMISED TO HAVE THE MANAGER CALL ME BACK, BUT THREE DAYS WENT BY AND NATHING. I CALLED THEM AGAIN AND SPOKE TO A DIFFERENT CONSULTANT AND HE INFORMED ME THAT HE WILL HAVE THE MANAGER RETURN MY CALL THIS TIME ARRIVED AND THAT THERE WERE TWO PHONES IN STOCK LIKE THE ONE I HAD ORDERED.

THE DATE IS NOW 13TH OF MARCH 2009 CLOSE TO A MONTH WITH NO PHONE OR ANY FEEDBACK FROM THE CONSULTANTS OR THE MANAGER. THE FIRST CONSULTANT CALLED ON THE 14TH AND SAID MY PHONE HAD ARRIVED AND COULD ONLY BE DELIVERED IT ON THE 16TH MARCH 2009. CAN YOU BELIEVE THE NERVE AFTER WAITING FOR SO LONG. I HAVE BEEN WITH THE NETWORK FOR OVER 10 YEARS AND THIS IS THE THANK YOU THAT I GET.

ON THE 15TH MARCH I DESIDED TO DRIVE TO MENLYN MIND YOU MY PLACE IS NOT AROUND THE CORNER FROM MENLYN. I GET THERE AND ANOTHER CONSULTANT HELPS ME, SHE PHONES THE FIRST CONSULTANT AS SHE WAS NOT THERE. THE NEXT THING I AM ASKED TO SIGN ANOTHER CONTRACT BECAUSE THEY CAN'T FIND THE OTHER ONE. ONLY THEN WAS I INFORM THAT THE PRICE OF THE PHONE HAS SINCE GONE UP, BINGO THAT IS WHY THEY WANTED ME TO SIGN THE NEW ONE.

HELLO, WHY DIDN'T THEY INFORM ME WHEN THEY CALLED TO SAY THAT IT HAD ARRIVED. I FOUND THIER SERVICE PATHETIC TO SAY THE LEAST. AFTER THE THE PROBLEMS I WENT THROUGH, TO GET THE PHONE.
I TOLD THE CONSULTANT THAT I WASN'T PREPARED TO PAY THE NEW PRICE AS MY CONTRACT WAS SIGNED ON THE OLD PRICE. THE MANAGER WAS NOT IN SO SHE WENT TO CALL HIM BUT AS ALWAYS HE WAS NO WHERE TO BE FOUND.

I HAVE HAD ENOUGH AND I WILL SPREAD THE WORD ABOUT THE SERVICE I RECIEVED TO ANYONE THAT WILL LISTEN. STAY AWAY FROM MTN AND YOU WILL BE HAPPY. THERE ARE TWO OTHER NETWORKS AND ITS TIME WE MADE USE OF THEM. SO I HAVE DESIDED TO PORT MY MTN NUMBER TO VODACOM.
CHANDREA STEWART January 14, 2009
not received refund
SECOND TIME I COMPLAIN - AS NOTHING WAS DONE BOUT MY 1ST COMPLAINT . I JUST CALLED MTN NOW AGAIN TO FIND OUT WHEN MY REFUND WIL BE DONE THEY SAID NEED TO LOG QUERY - IM SICK OF THIS INCOMPETENCE !!! SPOKE TO BANDA MPELUNZA REF 2138216 3:30pm 14/01/2009

BUT ACCORDING TO THE RESPONSE OF MY 1ST COMPLAINT ON HELLO PETER SAID IT WAS LOGGED 19/12/2008 - The was the response : Hello chandrea

The line has been cancelled and request for refund escalated to billing department which was passed 19 December' 08.

Regards,

Andre
MTN Service Provider

hello whats happening ????
ms_thang8319 December 9, 2008
he ripped me off
Brad tells you he has connections he does head shots for models, commerical, videos, glamour, runway beauty

He made me believe he can help me become an model helping me to make a profolio .Brad is an example of a scam artist he scam me of 278 dollars for photo shots that on my american express bill which now im in debt because I went over my spending limit messing with Brad West if that is his name
November 29, 2008
i appears to be off line
it has been long i did not receive call every is complaining to me it is irritating.
November 19, 2008
virus?
This is obviously too good to be true, would you please check this out and reply to me? Thank you.

--- On Wed, 11/19/08, MTN Telecommunication Network. [email protected] <[email protected]> wrote:

From: MTN Telecommunication Network. [email protected] <[email protected]>
Subject:
To:
Received: Wednesday, November 19, 2008, 7:44 AM


MTN Telecommunication Network.
(Everywhere you go)
AMOUNT WON: $1, 000.000.00 usd
Ticket No:MTN/V/Card/0803/1800
Winning No:M/V/card/181/2008
[email protected]
Tel:+2348074977213

Dear Beneficiary,

Congratulations The MTN mobile telecommunication network service has
choosen you by the board of executive directors as one of the final
recipients of a cash Grant/Donation.The online cyber draws was conducted
from an exclusive list of 100, 000 email addresses of individuals and
corporate bodies picked by an advanced automated random computer selection
from the web.This promotion is to celebrate the 8th years anniversary 2008
programme, We are giving out a yearly donation of $1, 000.000.00 USD to 10
lucky recipients as a way of showing our appreciation.

CONTACT EVENT ADMINISTRATOR.
Email:MTN Claims Department
1.Full Name:...
2.Residential Address:...
3.Country:...
4.Occupation:...
5.Telephone:...
6.Sex:...
7.Age:...
8.Next of Kin:...
9.Nationality:...
10.Winning No:...

Secretary
Mr George Mark
MTN® Award Promotion
©2008 Online Award Promotion Edition
November 7, 2008
transfer of ownership
I have sent in an application about 5 mths ago to transfer one of my moblie phone accounts into my son's name but to this date no-one has done anything about it!!!
It is actually becoming very irritating to wait for them to do anything about it!
November 3, 2008
Services
I have a problem getting my GPRS settings from MTN. I have phoned them for a week none stop and I even sms the codes that was given to me for the settings, whenever I speak to a consultant I get told that the settings is being sent to me but it just never comes through, I cannot browse any websites on my cellphone and this is a problem for me because I cannot even check my emails, MTN's service has really gone down.
October 16, 2008
Brad is a Cheat and a fucker
Brad the owner is fucker and I request all of you who got a call from his company not to meet him. He will rob your money like anything, I request please file a criminal complaint on him.
October 7, 2008
Money disappear from account
Money is disappearing from my daughters pay as you go account.

Once she win a R30.00 credit just to find it removed the next
day. She bought a R20.00 voucher but it also disappeared from her account. I recommended changing to Cell C. Her cell number is 078-1656597

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