last year, ihave connected my holiday card and cancel it after a week, multichoice havent stop my holiday card and after a few extra payments i phoned them for about the 10th. time and they promise to refund me and they havent.febr.2011 i reconnect my holiday card for the cricket world cup and are still paying it from march a double premium.up to now... account name :C.J VERMAAK ID.NO.6305165008084 P.OBOX.700 WITBANK. could you assist me to stop them for the extra premiun on my holiday card and to get my refund please2

I bought a new PVR Decoder on [Hidden Web Address] after being BOMBARDED with advertisements on how great PVR is. Only to find out after I've cancelled my older model decoder and smart card that if you are on an older model a installations of an extra cable is required, which totals anything from R1000 to R1500. NO WHERE did multichoice EVER mention this in their advertisements, on the sales page of the decoder on Kalahari or any other advertisement I have seen. If I had known before hand I would not have purchased the PVR decoder. This is false and misleading advertising and I am taking this matter much further, I will be complaining to every consumer forum available and I am taking this to the press. According to the new consumer law this is not acceptable and I will take this matter furhter. I demand to be refunded for the PVR decoder or have the installation done free! My account is always paid and up to date, for what? Only to be mislead and mistreated? ENOUGH IS ENOUGH!!! I WILL NOT STAND FOR THIS!

I used to subscribe to the South Indian bouquet on multichoice till the end of December 2010. On the 16 of December I included the premium bouquet to my subscription and instructed the operator to disconnect me on the 31st of December 2010. My services were disconnected as requested on the 31 0f December 2010 but the debit order was not stopped. On the 9 of march 2011 I spoke to a Johnathan (ref no 73643648) who told me that an amount of R670. will be deposited into my bank account in 10 days time. He also informed me that if I requested for a stop payment 3 days before the megatape run then the debit order would have been stopped. I requested termination on the 16 of December - this gives many a three days to stop my payment on the megatape (WHAT I FAIL TO UNDERSTAND IS WHY DID THEY WAIT FOR ME TO PHONE FOR MY MONEY. MISTAKES DO HAPPEN AND COULD HAVE BEEN RECTIFIED LONG BEFORE I PHONED WITH MY QUERY). On the 28 of March I checked my bank account and found that the money from multichoice was not deposited. I phoned and spoke to Palesa(ref no 74509238) She informed me that the journal entry from Johanathan was still pending. She however sorted the journal and assured me that payment will be made. I insisted that my money be in my account by 13H00 on 29 March 2011 and proof of payment be mailed to my email account - failing which the matter will be taken to the national press. At about 16H00 a gentleman from multichoice phoned me and I told him that I want proof of payment by 13H00 the next day (29 March 2011).

On the 29 of March 2011 a recon statement of my account with multichoice was mailed to me at 12H30 but no proof of payment. When I phoned at 16h45 I spoke to a Vincent Saebe (ref no. 74594233) who told me that the person who took the original instruction on the 16 of December did not complete the job properly therefpre the debit order went through

In my opinion the money was fraudulantly taken from my account and sad to say Multichoice has a bunch of incompetnent people working for them and it is because of their inability to perform their duties properly we the subscribers suffer

INCIDENTLY THIS WAS NOT THE FIRST TIME THIS HAS HAPPENED TO ME. I HAVE BEEN A VICTEM TWICE.

THANKS

MR G.M. GOUNDEN

I discovered Multichoise taking money out of my account when I haven't had any service from them in 4 years. I called only to speak to Ouphile in the call centre who advised I had re-instated my account in March 2010. I told him I haven't lived in South Africa for 4 years and no longer own the property the service is registered to. He kept saying I called to reconnect, the more I said I didn't. I told him to disconnect with immediate effect and I want this investigated because how can someone just reconnect services in my name, charges to my South African bank account when I have all my personal details with me in another country. The service was not disconnected, the matter not investigated as my sister in South Africa received a call from a multichoice office and the offender, to ask why he cannot reconnect services? So Multichoice gave the man who stole my identity my phone number as well and told him to phone and ask why he cannot reconnect. I still have had no response from them and they continue to mess up. They do not believe I am no longer in South Africa and someone has stolen my identity and used it to reconnect an old account at my expense.

You reapat some movies 10 times a day, other movies only once a week. Please be consistant. How many times must i watch philidelphia. It is a ****movie and now I must watch it a million times. Do you get incentives for playing one movie 10 times.