For the last 6 months I've been alternating my DSTV on and off each month in order to save money. I have paid for a full year of Easyview so I don't have to pay the R50 penalty each time either.

August I switched it on and asked the lady when my R499 would finish. She said on the 7th September. Sure enough, on the 8th Sept my decoder is switched off. BUT, the next day it's on again. I thought it was a mistake but as the days passed it stayed on and of course I watched some of it. Come the end of the month and I receive a bill for R1031 when infact I don't owe anything, except if I wanted it on for Oct I would owe R499 upfront. When I phoned to complain I was told Multichoice have no record of me wanting to be disconnected on the 7th September. When I said that I DID have a record of it the person changed tactics and said 'well did you watch it?' I was so annoyed I asked to speak to someone with more authority, then I was put on a permanent hold.

This happened to me a couple of years ago but I wasn't sure of dates, instructions etc. so I paid. And a friend I told this to said she had experienced the same thing.

This is trickery by Multichoice. If we don't pay we're banned for life.

I moved homes which is in the same area but just in the next street. The home I moved to had a DSTV dish already installed. The tech checked the signal and tuned the decoder for R500!!! The signal is fine during the day but come to 6pm channel 123 and 255 will simply not work. I called Multichoice several times this past week in the hope of finding an intelligent person that will help with this issue. First I was told, your decoder is faulty. Ok so 2 out of the more than 80 channels suggest a faulty decoder. During my next call, I was told that my neighbours blasters are too loud so it affects these 2 channels. Oh and the consultant was kind enough to tell me to walk around to the some 40 houses in my complex to ask them to turn their blasters down. In my latest call I was told, just wait, the signal will get to you eventually. Not to mention that I changed my details only to find out today that they still have old details. Who are these clowns that Multichoice employs? Simply pathetic service for R519 a month.

I tried calling the Multichoice call centre as my decoder with the smart card got stolen. I just wanted to query what I need to do in order to get a new smart card. However after holding on for 20 minutes the first time, the phone was just put down by the consultant after I asked the question. I called again this time holding for 10 minutes, again after stating my problem the phone was just put down again. Again I called and asked for the manager, they said they would be transferring me but after holding for almost 25 minutes the call was just ended. I must say they can be very lucky that they dont have any competion in the market because they would not last!!!

I bought shares at phuhuma nathi share scheme, but never payment since then my banking details have change, what should i do please help!

I have two subscriptions on one account, for the last few months I have only received one mag. I have complained to them via their call centre and this site. The last I heard was an answer to my question asking if I could put one subscription in my husband's name so I could receive two mags. The answer was to the affirmative, but no instructions as to how this could be actioned were forthcoming, Worn out from holding on to their website line - I have given up.Not that it matters = there are so many repeats I can just about guess what is going to be shown!