munford tire and brake

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Category: Automotive

Contact Information
munford, Tennessee, United States

munford tire and brake Reviews

billie warwick July 21, 2009
worst service i have ever had there before...
This morning i went like i normally do to get my oil change... i went there and and got it change they rotated my tires and aired them up like they normally do .. so we paid and left after all that.. then while i was driving down the highway it took all my strength to keep car in the lanes.. it was so hard to drive it kept making me run off road and almost hit other cars driving beside me and while driving one of my hubcaps came flying off causing me to almost wreck with other cars behind me... they did not put it on right... so i called munford tire and brake back after i pulled over.. and i asked them that i dont think yall put my hubcap back on right and my car is driving off road and i almost got in wreck and drove off the road... it was so hard to control my car.. the owner or employee told me to come back up there they will see what problem was but in rude tone and matter he was asking his workers who done work on my car that morning and he was very loud and i heard him say some one needs to talk and tell this girl its her fault her hubcap is broke and it wasmy fault.. he said to some one she is being a ass hole or ass.. sorry for cursing.. but wanted to tell you that part.. i was so disrespected.. i wanted my moneys worth i was just asking them if they could fix it and what was wrong i have never seen and heard worst judgement on some one working for you before.. it kept talking behind my back to other employees i heard him he took the phone away from his face and said it then got back on phone and rude tuone and said bring it back up there he said i will buy another 2 dollar hubcap in smart mouth.. well when its your fault you should i did nothing wrong at all.. i went back up there me and my husband and he said i was not cursing at you at all i do not curse he lied to my face to a honestly good customer that munford tire abd brake lost i go there ever couple of months but will never go back again.. so disrespectful to me and ungrateful... i heard him on the phone curse me and rude comments to me and very loud and rude tone with me.. i was so upset... he did not tell me i have a broken hubcap at any time he should have said something to me but they put it back on like it was and did not tell me at no point ... the point is i ask for help and ask question they came back and said rude comments and cursed me and lied about it when i heard it plain as day... i think it was the owner he had lots of tattoes on his body... if it is his name is jason my step brother use to work for him .. but i do not appricate the curseing at me for asking for help and what was wrong.. just because they did not want to fix what they have done wrong... i have had the worst expirence there today.. i will never go back at all i will tell people my story about there car services... and it was wrong of them to do that... you do not treat a customer that way at any point.. i work for a reasturant im a waitress i understand everything like that i have never disrespected someone like they did me today... will i ever do someone like that ever... customer should get what they paid for and they are always right is what they say... you paid for it you get the services... something is wrong you call back up there and tell them and they should do what ever it is to fix the problem not make it worst than it is and to cusred someone you dont even know and rude and smart mouth tone and comments to the customers i was never rude till they started getting really rude with me in person when i showed back up to munford tire and brake... thank you for understanding my sitituation...

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