I paid like $4 to do a reverse phone lookup on this site in Dec 2007. This apparently signed me up for 2 "services" which I of course wasn't aware of. One of them was Mvq24Protectplus I've called 3 times to cancel my membership the first time I thought it was my fault since I wasn't checking. I called up canceled they gave me supposedly gave me a month's credit... but looking back through I still don't see it now. I checked the next months statement and I didn't see it. So I didn't think anymore of it. But it was coming out on the 21/22 and that's like PNC's statement end date so the next months actually had 2 on it one from the 22 of prior month (first day) and one on the 21st of the next month (last day). So somehow this skipped my view for close to a year. Then I noticed it and started looking back through. So I called again. And it took me like an hour to search the internet to find the correct number to call and get through to actually talk to someone. So I finally do and they're nice say sure we'll cancel your account and refund you the money (again). So I get their name and conf number and keep an eye on my bank account. I see a (small) credit come through and I don't see them on the bill any more. What I failed to notice was that they had changed from Ap9*24Protectplus to Mvq*Twenty4Proplus and my eyes just skipped right over that. So almost another year and I finally notice it's taken out again. So this time I look for MVQ and I find a number and call and I'm not going to lie... I was pretty heated. So I asked for money back and I get a months credit. Then they cancel my account and I ask for a much larger credit. They put me through to a manager after about a 1/2 hr conversation he refuses to give me any more than a month. I'm still stressing the fact that I've never used their service and that I have NO IDEA what they even offer. So he tells me they offer free credit reports, free gift cards to places, and 24/7 road side assistance. So I say fine than give me my credit report and some free gift cards. He reply's I'm sorry those are only for members and you have chosen to cancel your membership. So these are not available to you anymore.
What a god awful terrible company. This makes me hate people... who could even work a job like that.