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Val Tunmer
November 30, 2009
Money taken for goods not received or ordered
Like lots of others, I have had money taken from account but card company are insisting on a policy number to stop payments being taken. I do not have policy number and website is now closed. have requested several times by email but to no avail.
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Redvelvetcn77
November 23, 2009
withdrawing money without permission
Money has been taken out of my bank account for unknown reason from your company in the amount of $6.87 each month for the past 2 months along with an international fee of $.21 each transaction. I want all this money..in the amount of $14.16 deposited back into my bank account A.S.A.P. Thank you for your timely response to this matter.
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fliper
September 30, 2009
Unautherised Direct Debit
I bought a product on line from this company. It was advertised as a free trial however I was immediately charged £49.95. I called up the company to cancel the direct debit details they had taken during registration for the 'free trial'. I was assured that the subsequent monthly direct debits I was now (and unwittingly) obliged to make had been canceled.
Three months later I am still being charged a monthly 'membership' fee of £19.95.
When I called customer services, I spoke to a rude and ignorant person unable and unwilling to help me. I THINK that I have managed to cancel the direct debit now. I cannot be sure as the company refuse to send any form of confirmation. Oh - and they do not reimburse despite the fact that they are deliberately creating a system that is understandable to people, allowed them to profit at our expense.
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Anne Helder
September 29, 2009
Take money from my account number
Three months ago I cancelled the subscription they offered me and I received an Email at it was done, but yesterday they charged my account.
I sent an Email and tried to call their helpline without success.
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Lyndylou
September 7, 2009
Sam
I too have been "scammed" through getting a "free" sample of Acai Pure. I did manage to stop payment but am now getting charged and money taken from my account and apparently signed up to mydietpartner.com. No way have I done this!!! I have constantly emailed their customer services to cancel and only get automated reply with ticket number and a number to call which keeps telling you that its the wrong time to call - whatever time!! The bank say they can't cancel it cos its an agreement between me and the company and known as recurring payments.
Any FREE samples on line - DON'T DO IT!!! Don't how these people sleep at nights
Lynda
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