I'm a medical student, and I just got $600 stolen by M&T Bank. I opened a checking account with M&T Bank on 1/18/2011, and faxed my signature card to them; they accepted my opening deposit. I received a notice from them about a week later stating that my account was frozen until I fax in a utility bill, social security card, and drivers license as well. I did just as they asked. I then later found out, after trying to pull an ACH from the account, that a freeze was on my account (the ACH had returned to the originator). I called them about it, and they said that they couldn’t read my fax and that I should resend it. They also specified that it is not their job to contact me regarding problems with my account, and that if I have a problem then I should call them. I re-sent, called again the next day, they still couldn’t read it. They suggested that I enlarge the fax, so I sent yet another fax which was enlarged. I called again the next day, they said the freeze was still on the account, and that the fax was too enlarged, and suggested that I send a different utility bill. I then faxed a different utility bill, along with my social security card, and drivers license. I called again the next day, freeze was still on the account, they don’t know why and nothing can be done because there is no notes on my account. After being transferred around a number of times, the final lady said there was some question whether the original deposit I made was even valid or fraudulant. Fuming angry, I called Huntington Bank (the bank from which all deposits had originated) and they told me that this was nonsense, that of course the deposits were valid. They suggested that I try to work with the bank to get my money back, but that if they refuse to release my money to me, Huntington would submit something through their law department to get the deposits back from them. The loss prevention department (Regina Eagan 716-843-5755) at M&T Bank will not speak with me directly and I’ve been unable over the past six weeks to get any help getting this freeze off of my account. They took the $600 from my Huntington account to fund this account. I've already received a $25 returned ACH fee assessed to one of my other accounts because I tried to pay a bill with the money in this account. These people are crooks! Do not do business with these people.