I made a complaint on this site because during our slowest time of year, they inappropriately billed my bank account, leaving us with fewer acorns to make it through the winter. The owner tried to pay me off to retract my complaint. He was very antagonistic, and threatening me with complaints against the bbb, and calling the police on me! this company loves to antagonize they are good at it, and I'm sure the reason why is because they are constantly dealing with disgruntled customers that feel ripped off!

So I went home and read my contract and my billing policy to make sure I hadn't jumped the gun.

I hadn't, the billing policy states, "Your application fee of 100 dollars will be credited to the total available balance of your account." It was not. The 2 leads I bought, for a total of 90.00, and tried to return twice but they were still stating that I had a 90.00 balance on my account. So I at least figured that I wouldn't be billed on my bank account because it was not above and beyond my application fee. The man on the phone, dennis says he's related to the man on the answering machine with the identical voice called Ron, said "You don't know how we do things here." Well if he disclosed all of his terms on his contract then I would know...Oh yes, and a few days after signing the contract I was sent the notice that I would be billed daily instead of weekly. I'm sure this is a standard form they send out. I really believe that this company moves forward with a methodology of extortion.