mycredithealth.com Reviews
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tdichristopher
December 23, 2010
Misleading, Disrespectful: A Scam
The consensus on this website seems to be widespread: MyCreditHealth.com tricks people into paying a $29.95 monthly fee through a misleading free trial sign-up. I was surprised to find a charge on my account, and when I called, the representative told me it states in the terms of service that you need to actively cancel the "free trial" or else you'll be charged. This provision DOES NOT belong hidden in small text in the TOS. Customers should be made aware in very clear terms before they process the free trial that they are signing up for an ongoing service for which they will be charged. That they are not seems calculated to trick people who take advantage of a free trial into paying at least one monthly fee.
To add insult to injury, after taking time out of my day and waiting patiently on the phone to speak to a representative, the representative's promise to look into the matter and email me with an answer to my reimbursement request was never fulfilled. I was told I'd be emailed in a few days. No email ever came, and it's now weeks later. I can only assume, then, that my request was ignored and it was assumed I would just forget about the matter.
I am frankly astounded at the lack of professionalism exhibited by MyCreditHealth.com and its representatives. It is shocking that a company that purports to help people avoid being made the victim of credit card scams in fact scams people itself.
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CocoMoco
December 14, 2010
Scam
Advertises free credit reports. You will then be signed up for the $29.95 a month credit monitoring fee. If you try to cancel, they will dodge your request to cancel and refund with vague, misleading information. They have an F rating with the Dallas BBB and I would encourage anyone who has trouble with them to file a complaint with the Texas Attorney General. This company is one of many scam companies under One Technologies, L.P.
BEWARE!!! If a company asks for your credit card, be assured there will be a charge for something down the line.
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johnny123456
November 9, 2010
theft of money
i ordered a 1 dollar credit report then this company started taking 29.00 out of my account every month automatically. I disputed the charges and my bank dismissed them and refunded my money and sent me a new card. Then my bank PNC Bank sent them the new card number so they could continue stealing from me. The bank charged me 7 dollars for the new card and their wonderful service. when i discussed it with them they told me i needed to come to this site and fix the problem myself or they would charge me for the charges they helped create
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Lillian J. Walters
October 20, 2010
Unauthorized ATM charges
On Friday, October 15, 2010, I was reconciling our checking statements for 2010 and found a charge of $29.95 under our debit charges for this company, called Mycredithealth.com. Upon futher investigation I found that thi company has been debiting $29.95 from our checking account since June, 2009.
Consequently, this company has submitted 17 fraudulent ATM charges to our bank. I immediately cancelled membership. I asked for a refund and was told that they could only refund 2-3 months of charges because I didn't cancelled the membership that I opened on June, 2009. I informed them that I didn't open any account and the reps from this company, including the supervisor was very rude to me and insisted that I accepted their membership and did not cancel and therefore the charges were legitimate.
I asked for a copy of the application that I agreed to and if I agreed to their membership; how did they get access to our checking account.
This company, Mycredithealth.com set up an account for me by sending me an email and I opened it with a user name and password and they fraudulently got my banking information from my personal credit file. Since they are a credit type business they had access to all my personal information. This company has my social security number and I had to give them the last four numbers of my social to close this account.
I am going to pursue this fraud through every means necessary to get all my money back. I also filed these charges with our personal bank as fraudd. Along with Mycredithealth.com in June 2009, a company called privacymid.com (MVQ-PMidenty) was fraudulently set up. I filed a separate complaint against them.
Lillian
Lillian
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brighteyes10482
August 24, 2010
took my money
I went onto mycredithealth.com to do a credit check, they were have a 7 day trial. on the 7th day I call to close with them and thay had already taken money from my back card. when asking them why they had already taken money from me thay told me that the go by the hour that you singed up with them and that I had just missed it by 2 to 3 hours. this is wrong and I want my money back
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james vanwinkle
July 2, 2010
nonauthorization of my atm card
i received a overdraft statement from my bank today when i called to find out what the heck was going on. I was
informed that my atm card was used 6/28/10 by mycredithealth.com for 19.95. i have never used this web service and want to know immediately how you got my card #/ and i want something done about this illegal use
of my card. i also am making a complaint to the bbb regarding this company. i need a supervisor to contact me immediately.
thank you james vanwinkle.
7/2/10
8:09 pm
please leave voice mail if noone answers.
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mandylenore
May 4, 2010
Unauthorized 29.95 deductions monthly
I signed up to receive a ONE time credit report and noticed I was charged 29.95 since September of 09. I just caught the mistake now as I have been in and out of the hospital this year with surgical issues. When I called to receive a refund for these charges, they indicated (word for word) that in the "VERY SMALL PRINT in the terms & conditions it says you have to cancel your membership or an ongoing fee will be charged". This company is manipulative and they are ripping people off!! They will not refund my money and I'm out $179 for services I never used through the 6 months of charges. Please tell your friends and family to beware. I would hate to have this happen to anyone else. Thank you for listening, Mandy
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mycreditheath.com
January 25, 2010
mycheckingacctwascharged$19.95
fromfrom thatmychecking acct.wascharged $19.95. never requsted information from that company please credit my checking acct. thank you.
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dwilson1
December 13, 2009
FRAUD
Okay,
First of all, I have never read, seen, nor heard of mycredithealth.com in my life (up until this point). Just recently I go to transfer money to my sisters account (she does the christmas shopping while im in school) and low and behold I am in over draft!
I thought what could I have possible charged to my account that would have put me in overdraft? The answer, nothing.
Upon investigation, I noticed a one time fee of $29.95 from mycredithealth.com. I never once inquired about credit (I am a college student and have been lucky enough to never own a credit card) and I have never tried a "free trail".
I found these two things to be fairly homogeneous amongst these complaints about this website.
However, I was able to find one story that, although slightly, still seemed to resemble mine.
One person had made (or tried to make) a purchase with their "Walmart" gift card and after being declined they noticed the charges.. Since they said it was declined once I am assuming that they had used the card previously. Here is where are stories begin to relate.
In late November I made a purchase from Walmart.com (contact lenses if you must know) and that was the very last thing I used my card for on the internet. Now in early December I am having issues with this mystery company.
I wonder, do these two (Walmart and mycredithealth.com) have anything to do with eacher other? Could there be a breach in Walmart's e-commerce security? Perhaps this is just a peculiar coincidence...
I'm not really sure what to believe but I hope I get this figured out. I'm too young and BROKE to be dealing with this sh*t!
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Delores Smith
November 20, 2009
Took my money
I was supposedly on a free site to get my credit report and I got charged 29.95 for it. It made me go into overdraft on my account. I want my money back.
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