mycreditreport.com

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Category: Business & Finances

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United States

mycreditreport.com Reviews

Jami Evans September 17, 2009
cancellation
I just want to cancel my membership, I really don't have a complaint. Well maybe just one, I think we should have a phone number available instead of having to come to this. Please cancel my membership and discard my credit card number. I would like for someone to email me as soon as this can be dealt with. Thanks
kramnoslen September 9, 2009
know what your buying
I just got done spending an hour on the phone trying to resolve charges to my credit card for $12.95 and charges to my bank credit card for $14.95. Here is what happened. I ordered a free credit report from mycreditreport.com
I did not know that it was only for 7 days and then I would be billed $12.95 for a monthly membership charge. I will always read the fine print next time. This was charged to the credit card number I was tricked into giving them to get the free report. I will always read the fine print from now on. I also ordered a 3 report in one free credit report.com charged me for a membership also. These are 2 different companies and 2 different phone numbers. You are stuck paying the monthly charges but can at least cancel by going to the frequently asked questions section and reading how to cancel. I hope this helps. It is a lengthy explanation but it is a lengthy process to get them canceled. Mark!
joel85 September 7, 2009
it wasnt free
never even saw my credit report and the did charge me 14.95 and its going to continue and i want to make it stop they tricked me it was only gonna be a one time deal but their is no phone # to cancell
kramnoslen September 6, 2009
free isn't free
I was charged for credit report tracking each month when I was tricked into thinking it was a one time report. I have a phone number you can call. 866) 883-3309. Call this number and do not give them anything but your email address. They will cancel the membership the tricked you into. I hope this helps. Mark.
stacy June 1, 2009
tried to get my $14.95 refund
this company is a joke! I wish I had read the whole complaints against them beforehand! I tried cancelling with them and they denied to issue back my money saying that I went past the trial period which was 8 days. when I demanded to speak to a manager the lady said well how about if we offer you a full credit report at half the price to get you to stay with us, I said no thanks, Experian offers a better one at $5.95 monthly. and then when I asked her how would she feel if she were in my shoes, she said" i understand" all i want is my money refunded and took forever just to wait. dont do any kind of exchanging with them! they are a rip off!!! her name was cynthia by the way. And then had the nerve to say really quite don't yell at me!! hahahahaha
Mark May 26, 2009
Cannot contact for cancellation
The information given was to cancel, within 3 days, without financial penalty. I tried to do so and the site would not allow me to send the complaint.
Christine Gilbert-Woodson May 7, 2009
debited my credit card for over a year
On 3/21/08 I called mycreditreport.com and cancelled the 30day free trial. I was my 3rd day into the free trial. I told the person to cancel and they did not. For over a year I was billed on my debit card and the bank had no idea who was doing it. They were listed on my bank statement as MNI CREDTIRPT MNTR SVC 866 36586 CA.
I found them April 21, 2009. When I attempted to sign in I learned that my password and username was expired. Sent them a letter requesting the $119.40 that was billed and I have not received my refund. Since I had only used the service 3 days I never got any information from the website. I got a non existing credit report from the operator who did not cancel the trial offer. She told me that they had no credit report for my home based business, and I told her to cancel the service. She was trained to convence people to call back later and I told her that I wanted it cancelled because why would I need it if they had no report for my company which is what I needed?


Christine Gilbert-Woodson
[email protected]
LAURIE WASHINGTON March 30, 2009
Free Credit Scores
Never recieved my free 3 credit bureau reports, after giving my credit card payment information.
Ticked OFF in California March 2, 2009
miss representation of charges
Advertise that you have 30 days free of checking your credit reports and scores...I was charged $29.95 and told I would have all 3 reports-score and complete access - UNLIMITED - for 60 days...The only thing they don't tell you is that you cannot log on to your account w/o paying again...TOTAL FRAUD !!!

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