We picked mydigital universe for our new Sony TV, because it had a 5-star rating... I am taking the time to write this review to let others know that THEY DO NOT DESERVE IT! They have failed to folow-through with this customer as of today... 20 days after the order was placed... This company is a SCAM... it ia a one-man-show... We placed an order for a TV that their web-site listed as "in Stock" on 27 December 2006 and we still do not have the TV. In follow-up phone conversation with the company, you can only speak to one man and all he can say is, "It has not come in yet. It will take another 3 to 5 days, I will call you when it comes in and it is ready to ship to you. You have to understand sir, we are not making much on this TV..."

I called this merchant and they confirmed that the product I was looking for was in stock and I would receive it in 4 days. They said specifically "you will receive it Thurs." Further, they said I would receive a tracking number the following day. I placed the order online within minutes of our conversation. It is now Tue(day after promised delivery date), and I have received only an order no. via email - no tracking number. I have no idea when to expect this order to arrive. To be fair to the merchant, I have not yet been in phone contact with them to resolve this issue - but any excuse will not change the above facts.