MyGreenTeaXtreme
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Category: Lifestyle
Contact Information United States
Phone number: 1-866-519-5308
[email protected]
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MyGreenTeaXtreme Reviews
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Donna Valdivia
March 16, 2009
Charge $74.95 for something I didn't get
I ordered a trial offer for $6.95. Thought OK...took 3 weeks for trial offer to come, have never opened the bottle...NO return address or phone number available. Then I noticed a charge out of my checking account for $74.95 which I never saw that they would charge me that in the first place.
I want my money back...
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Angry Consumer
March 16, 2009
Fraud
I signed up for a fourteen day trial for which I was billed $6.95. The shipment never arrived so I called to find out the problem. I was told they would investigate. Then, my account gets charged $74.95. I was told by Eric at customer service that it would be returned, but it was NOT. I was told I would be sent a cancellation form, but it took days to get to me and I had to request it twice - by phone and by e-mail. Now I am told my account can't be canceled because they have not received my cancellation form by postal mail, even though I have already sent TWO! And, I get no answers on what they are going to do about the money they have stolen from me thus far, because my account is not canceled yet. THIS IS A SCAM! I have NEVER received my trial shipment or any of the shipments I have been billed for. I have sent MULTIPLE account cancellations via e-mail and snail mail - as requested- which miraculously have never been received. I'm going to have to spend MORE money sending a certified/return receipt cancellation notice. The customer service is a run around and when they run out of dead-end answers they hang up on you. I have been hung up on four times by Hazel alone IN ONE DAY. I couldn't return the unused portion - BECAUSE I NEVER RECEIVED ANYTHING! I am hiring an attorney to sue this company for fraudulent business practices and theft and encourage anyone who wants to join me to e-mail me at [email protected]
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Debbie
March 2, 2009
un-authorized charge on credit card
I ordered a trial offer of this product. It stated it would be for 14 days, yet the sample arrived about 12 days after the order and my account was charged before I had 14 days within which to make a decision about it. Calls to their Customer Service took long periods to be connected with anyone, and the two people I talked to said they would e-mail me a form to be filled out and returned to them before they could process a refund. Knowing what that meant, and not having received any e-mails within a week of the calls, I signed papers with my bank to dispute the amount. The address listed within the receipt gives an e-mail address, not a web site, as some people are believing it to be. As of this point, I have not gotten a reply from Impact Solution in Provo Utah, which seems to be the parent company for other schemes like this. Their misuse of my card account resulted in overdrafts, for which I was charged a fee, and caused my bank account to zero out, causing other legitimate purchases to default. I'm hoping I don't have to change my bank card, as I have several legitimate charges coming from that account and I don't want to have to re-send them all my new number. PLEASE don't order anything from them. Their pills don't work, either.
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steve johnson
March 2, 2009
cancel
cancel my risk free trial offer and all offers from green tea xtreme. I am Steve Johnson at 826 Creighton St. Eureka Ca. 95501 phone 707 443 5623 website [email protected] . My US SEARCH, using Checkout Free I never used and it was canceled, order confirmation #: 78774955-/order tracking #: c40j57p5
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terry powers
February 25, 2009
taken money out of my checking acct
they are taking money out of my checking acct. 74.95, the offer was a 14 day free trial. this company is a scam.
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Karen Wilbanks
February 12, 2009
No canellations forms or products sent
I have been trying to cancel the order for this product. I ordered a 14 day sample trial, which is supposed to be free and shipped within 7-14days. However, they did charge my bank account for $6.95 S&H. I have not received my trial bottle as of 14 days later. I have called the number 1-866-519-5308 several times to try and cancel this automatic renewal of shipping. I was told I could not cancel on the phone. Last week I was told I would be E-Mailed a cancellation form, which I have not received. Again today I was told I would receive the mail and have not received it. They said my account would be charge $74.95 again soon, yet they have not provided me with the trial bottle yet, or a way to cancel the product. I was told today by Mark Hutchins that I could download the cancellation form @ Millionairemission.biz/healthcancelformpdf This does not work either.
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