This company appears to be well known for unapproved charges. I thought it was related to a memebership I signed up for through MyLife.com. MyLife immediately directed me to the Saving Ace number.
MYLIFE GAVE THESE PEOPLE MY CREDIT CARD INFO!
I have a credit card set up on autopay and I don't use it often or receive paper statements so I was surprised to find that for the last 4 months they had been charging me $19.95 per month for a membership I never signed up for.
I called and was surprised at how easy it was to get them to refund the full amount - they know they don't have a leg to stand on and they are depending on others like me that don't see their statements every month.
On my initial call she jumped right to cancelling my membership and tried to rush me off the phone. I asked who I needed to talk to about a refund and she instantly ordered the refund for the previous month. I told her I wanted a refund for every month and she set it up right away going back four months.
After getting off the phone, I found that there were two more months in which they had charged me.
I called back and got another supervisor who said she could refund all but the first month b/c that was initiation.
I said "You do realize I didn't sign up for this service correct?". she said hold one minute let me see what I can do, and within a matter of seconds told me she was able to override the initiation fee.
This is a game to see how little they can give you back if you don't push for more. It's ludicrous these people are getting rich off of scamming.
Do not sign up for MyLife!