This website has the absolute worst customer service ever. I ordered 10 shirts for halloween a couple of years back, and chose express shipping (the shipping said 5-7 business days). I ordered these shirts 2 weeks prior to halloween. Throughout those 2 weeks, I emailed them since that is the only way to contact them, and they told me they had no tracking number on my items (I later called the U.S. post office and they said a package like that requires a tracking number). Well, I didn't receive these shirts by halloween, and could not get an answer from them where they were. I called my credit card company after a month of not receiving them and had them refund me my money. I asked my credit card company what I should do if the shirts happened to show up and they said to refuse the delivery. Well, nearly 2 months later, the shirts showed up, so I refused them. Next thing I know, I look at my credit card statement and they are re-charged to my account, and I don't have the shirts. I finally talked to someone who worked for Mypartyshirt and told them about this, and they said since I didn't send them back to the company the correct way, they would keep the shirts AND still charge me for them!! They gave me this example when I talked to them..."Say you bought a loaf of bread from a grocery store, then walked out of the store, then turned around and came back in and put the loaf of bread back on the shelf and left and then came back and asked for the loaf back since you paid for it, the grocery store wouldn't give you the loaf of bread back." That is the most ridiculous example I have heard from a "Professional" business ever...I had the receipt and proof that they received the items back...So all in all, I recommend you choose to do your shopping elsewhere because they will just screw you in the long run..I found out the hard way...$178 poorer!

Anyway, I purchased an item from mypartyshirt.com and was guaranteed that I would receive my items by the 31st. This was a Halloween costume and I even used a special code that I entered at checkout to make sure that my shipment would arrive on time. I also double checked the shipping times and purchased first class shipping which should arrive in 2-5 days. Finally, with the tracking number with which they just now provided me with, I can see that they didn't ship the items until the 28th, whereas they just stated as well as their website states, that they ship next day.

These items were not backordered and were in stock according to their website. I never received an email telling me that they were out of stock and that I would need to wait a week (7 days) for these items to be shipped. If I had know that was the case, I never would have ordered from them in the first place and if I was told I would have canceled my order right away, since these were needed for a deadline.

I never received the items and it has been 13 days later and it is obviously past the deadline in which I needed these items. Now this seller is trying to tell me that these items have been delivered and provided me with a tracking number. I have not received them and considering my record with your company, you can see that I am not the type to lie about this sort of thing. Anyway, this is an issue that this company should be handling with the post office, to see if they can do something about retrieving their lost package.

I see this company as a scam and I refuse to pay for items that I have not received.

This company is a terrible rip-off and promises items that it does not deliver. They have terrible customer service! I emailed them several times and never received a response until I disputed the transaction with my credit card company. Terrible terrible company.