Myvi car No.WVA 1965

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Category: Automotive

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Malaysia

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Myvi car No.WVA 1965 Reviews

YAP LI YEE April 9, 2011
problem with front suspension
On 18/3/11 I bought a new Myvi under regn No. WVA 1965 from MKS Auto Sdn Bhd, Tmn Chi Liung, Klang. The agent who sold me the car, Mr Erik was very kind when I complaint to him that there were some noise coming out from the front suspension area when I drove slowly. The next day on 28/3/11, he sent the car to the Service Center at No.14, Lorong Keluli 1c, Kawasan Perindustrian Selatan Bukit Raja, 41050 Klang. The car had to spend 2 days for checking and solving the problem. On the 2nd day, Mr Erik sent back to me on 29/3/11in the evening. However the problem and the noise still occurred and it was never rectified. I am a working person and I cannot be taking leaves to send my car to the Center to solve the noise problem. Nevertheless I took leaves again and informed Mr Erik who once again was nice enough to assist me in sending the car to the same Service Center for rectification of the problem on 6/4/11. This time he told me that the problem is rectified and I received the car on 7/4/11. That problem is still the same and was never solve yet. What kind of Service Center do you people have? They are not fit and qualified to be your agent Service Center. For 4 days they could not solve my problem. I refer the car to my mechanic and straight away he identified the problem to be the front suspension. He could not change the suspension for me because this car is a new car and under warranty. If I know that MYVI is so problematic I would not want to buy this car and I would never want to recommend to my friends and relatives. I hope my complaint would be attended to immediately before I go to a higher level and the newspapers as well, as my cousin is a reporter.

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