This is worst company I have ever dealt with. I suspect it is a 3 person company who really do NOT care about the customer. I order 4 jawbone headsets (~$360) late december, reviewed all four about 2 weeks later (After picking 3-5 day shipping) They charged me more for shipping than originally stated. (Only $5 so so I got over it!) when I received the product 3 were functionally and 1 did not work. (I suspect these are refurbs marked as new!) It took me over 1.5 week to reach a person to get a return authorization. The online authorization did not work ( I tried 3 times!) I finally got in touch with someone and got the RMS code. I asked for a refund they said "no" not on headsets I said ok exchange and give me a new on. (This was hell to get them to agree given that it was past their 10 day return policy ONLY because they do NOT respond to their email or answer their phone- note you can't leave a message because their mailbox is always full!) Anyway I finally got the code sent item back and waited and waited and waited... Everyweek I everyday and reach a person I get the run around or get hung up on, I finally reach someone with brains "Jennifer" and she investigates the matter. She come back after being on hold for 20mins and said we found it, it took this long to get it processed because our tech guys had to verify that it did not work and we were backlogged, but we'll be sending out a new one 1st thing next week. (I reached her late friday!) I was supposed to get an email when it shipped.. no email I called and called and called.. Hung up on multiple times, was promised a call back several times which never happened I talked to someone claiming to be in power, manager he said the return was never received (complete lie!) told him that the item was found and that Jennifer said it should have been shipped out a while ago! I was the put on hold for ever and then mysteriously I get disconnected. Since then I keep getting the run around and when I ask to speak to Jennifer she is alway out to lunch or home or something.. I have sent emails to support (I once got a response saying sorry for inconvenience they will resolve the matter!) LOL I have even faxed then to inquire about my issue and no response!

I will be attempting to do a charge back on my CC but this was ordered in december so I don't know how my bank will handle it.. (I believe that is why they string u along for days, weeks and months!) They wear u done.. from calling every day, to every other day an and now only once or twice a week!

Be careful while ordering from N1wireless.com. I ordered a bluetooth headset and got a faulty one. I wanted to return it. So I called the customer support. That number (1347-240-0289 ) looked like a fake one. I ignored the 1, and dialed starting from 347. the number was always busy. The rep would say that someone will call back to resolve my issue. I waited for that someone to call back. No one called me back. Finally, I decided to talk to the manager and close the issue. I called customer support back again. Another rep with a strange accent (Eastern Europe) answered. He was demanding me about what went wrong with the item. Few minutes later the manager showed up. He refused to take my item back for full refund. I complained to BBB New York.

Be careful with this company. Product might be faulty or not original.

BTW the item was not shipped in the original manufacture package.

I ordered a phone from n1wireless.com. The total cost was $360.00 which was cheaper than all the other websites I searched. Though I felt unsure about this site, I never did any research on it. I was fooled by all the trust seals they proudly display on their home page. This is now a shock to me, because I've found them to be far from trust worthy. The amount of $360.00 was instantly taken from my account, but I never received the package. I contacted DHL, and was told that they never received a package. I tried calling n1wireless at 1-347-240-0289, but all I got was an oldschool voice message asking me to call back in *a few hours*, or leave a message. I thought about leaving an explicative laced message, but I figured if this is as big of a scam as I presume it to be. The culprits would only get a kick out of it. I even tried emailing them a dozen times. No response. No package. No refund. No reason for anyone to ever do business with this website. Do me a favor, let me be the last one scammed by these crooks.