Dear Madam, <br />
<br />
Please refer our earlier letter DIPL/DHN/NOKIA-SER-CENT/2009-10/00055 dated 25/07/2009 and DIPL/DHN/NOKIA-SER-CENT/2009-10/000141 dated 14/08/2009.<br />
<br />
In our two letters we have requested you required your spl attention due to frequent complain. We have given below your performance report, which (we) customer received from your end as a customer care. You have very cleverly changed your old job sheet and made fresh job sheet, . Please find attached our all correspondence copy for your reference.<br />
<br />
<br />
IMEI NO 355724023617679 NATURE OF COMPLANE AUTOMATIC SWITCH OFF MODE <br />
<br />
SL NO COMPLANE NO DATE DELIVERY DATE REMARKS<br />
<br />
1 776504886/90707/26 July 7, 2009 July 8, 2009 WITH 10 MINUTES SAME PROBLEM <br />
2 July 9, 2009 July 22, 2009 WITH 10 MINUTES SAME PROBLEM <br />
3 July 23, 2009 August 12, 2009 WITH 5 MINUTES SAME PROBLEM <br />
4 1579 July 13, 2009 <br />
<br />
Now you have given advice we have to wait another fifteen days. Do you think the above service you given is it acceptable? How long the game will continue? <br />
Now under signed not requesting you for settlement, only giving you present status. As per our higher management advice we are going for legal way.<br />
<br />
<br />
With Regards<br />
MONGAL SAHA<br />
Branch Manager<br />
DOZCO (INDIA) PVT. LTD.<br />
Urmila Tower, "B" Block, 2nd Floor Bank More<br />
Dhanbad - 826001 (Jharkhand)<br />
Tel. : 0326-2303800/2302499, Fax : 0326-2303266<br />
[email protected], www.dozco.com<br />
Mobile No. : +91 9470194778