Dear Ms. Upadaya,

Kindly accept our sincere apologies over the delay caused.

We have received the product that you have sent at aramex and we would surely initiate refund for the same.

Be assured you will receive the refund within next 10 days.

We request your patience in the interim.

You can also reach us @ 9223580000 or can write us at [email protected] or [email protected].

Thanks and regards,

Customer Care.
Naaptol Online Shopping Pvt Ltd.

I saw Naaptol Advertisement of a Car stereo in Newspaper. The add looked attractive, but I was worried to purchase it online, then too I took a risk as this product looked very useful and
ordered one Car stereo, I was told that the product will be delivered within 7-10 working days and it was indeed delivered to me by Aramex courier in 10 days. Till today there is no defect in the Product…..
I would suggest my friends to Purchase this product from Naaptol as the price is very cheap and the quality is very good…
Thanks to Naaptol.

Earlier I had Purchased a Mini sewing Machine from Naaptol at a very cheap rate,
This time I saw an advertisement of shoes in one of the Leading Newspapers, and Without any hesitation i placed an order and received the Product in 10 working days.
I was very happy because just two days before i ordered this product one of my friend also purchased the same product, but there was a major difference found in both the products which we purchased.
NO!!! Its not the Quality of the product, as the quality of both the products were exactly same, the major difference was found in the PRICE/ RATE of the Product, she had to pay double the amount that I paid.
Being influenced through me she also nowadays purchases products through Naaptol.
Seeing the price and the quality of the product Now I am Bound to shop at Naaptol.

Please see history for my order # 551456 dated 6th July 2010. The order was delivered to me on 16th July by COD, for which I paid cash of INR 4199. The phone was returned to you on 28th July 2010 by Blue Dart for which I inured an expense of INR 200. I have made numerous call to your call center but have not been provided a resolution. Finally on 19th Feb 2011. I have asked for my money back (Ref No 202425) and was assured of a refund in 15 working days. I have yet not received my money back even after 32 working days. I have also written to the [email protected] on March 18th and 2nd but am yet to receive a reply from them.

Dear Customer,

Please accept our sincere apologies over the incident. (Complaint in receipt of Defective Blackberry 8830)

We request you to help us with you order # your complete name & contact # to address your grievance.

Please be assured of complete & satisfactory resolution.

You can also call us at 9223490900 or write us at [email protected]

Regards,
Support Team