This company appears to be a completel ripoff!
I have repeatedly provided them with all the requested information to settle my claim. They made me do all the colletion work. When I submitt to all their requirements, they send requests for further information in order to delay paying on my claim.
I am not turning over copies of all the paperwork to the PA Attorney General's office for investigation.
Some their request for information even violate PA law in regards to the police releasing information about their investigations. A letter I sent to them from the local police dept., to prove that a report was filed after my vehicle theft, clearly stated that the police could not release details because of state laws. They still continue to insist I provide them with "a legible copy of the complete police report that includes a description of the loss (the drivers exchange of information is not accepable) If the loss is due to a theft, we will require the theft report that includes a completel narative detailing the theft along with the recovery report if applicable."
The letter I submitted to them from the police dept. stated, "Restrictions prohibit furnishing you a copy of the investigation report".
It is sad nobody will see these complaints before they enter into a contract with this company. There are reports all across the internet documenting their refusal and/or avoidance of paying out on claims.