Our account was set up with a manager so that there was not a $500 cushion and if our account would fall below $0 the debits and checks were to not be paid. Before we did this we would get hit with fees as my husband would not always notify me of his transactions and would cause the account to be overdrafted --- so I had it stopped.
Now, my husband wrote out a check to someone for $500 without telling me. Well that person went directly to the institution to withdraw that money. The teller could see that the funds were not available and instead of telling the person the funds were not available the teller cashed it. In the meantime on that same day 18 transactions were scheduled to clear, and guess what all NSF'd causing over $600 in fees, when tried to clear it up not one person would assist us or agree that it was their fault and get it straightened out. So we handed them our debit cards and said close the account we will not do business with you. Well they left it open causing more fees and still not willing to work with us. I was willing to pay for the monies that they paid out on plus one over draft, totaling about $200 not the $1, 019 it ended up being. Now tried dealing with the collections, all they would do is cut the cost by 50%. I offered to pay $250, they said no. Well it was the banks error not mine, the funds were not there they should not have cashed the $500 check. Now I am working on filing complaints and a dispute with the BBB and ChexSystems. BIG Banks suck...will never do business with any big bank again. Community Banks are the way to go!!!
Does anyone know if there is any class action lawsuit against National City, which is now PNC. I see there are tons of complaints on here about both banks and these banks should be charged and pay for their poor business practices.