I ordered 1 10th anniversary WTC commemorative from NCM, I got that, what I also got was a 120$ over charge for another coin that was not in my package. After calling their "customer service number" (800 452 4352 is listed on their website), their CS supervisor told me that the package weighed proper for the order and that I must have dropped/lost the extra coin and didn't notice. How does one not notice dropping a large, heavy collectors coin.
Of course I'm filing complaints with the BBB and the courts, however that is needed with how these people seem to operate. I did inform them of my intent to do so, their response? "We'll be happy to answer any inqury..."

On 11/25/2008 I do sometning that I never do and ordered 6 items by phone. I made a highe mistake by ordering from this company. The items that I did order when I finally recieved the order I opened it and realized that I had been ripped off. I attempted to reach the company however you never recieve an answer or you recieve a prerecorded message that all agents are busy and try your call again later. I immediately contacted my credit card company but unfortunately they stated that since I placed the order and they never received a response from the company either they would not reverse the charge so I am stuck with paying $ 164.89 f0r 6 fake items and no recourse.
If your agency can help please email me at [email protected] or you may call me at 904-210-0286. I thank you in advance for your help in this matter.
AT LEAST WARN ALL OTHER CONSUMERS THAT THIS COMPANY HAS OVER 400k COMPLAINTS FILED AGAINST THEM. If you type in your browser complaints againsts National Consumers Mint you will find thousands of complaints.
Thanks Again.
Stan Hardie
[email protected]
904-210-0286