I began working for this company December 18th 2006. Had an awesome supervisor for majority of the time I was there. In 2009 I finally got a new supervisor who really didn't like me. I did my job seriously with my previous supervisor as well as trained and coached other representatives. When we switched supervisors thingsd were ok I always missed points when having to state my location bc I refused to do so. I could take those hits. I became pregnant and my husband was deployed with the Marine Corps. I ended up with a pinched nerve in my back and my doctor put me out of work for a week. I called in to RMC everyday like I was supposed to. Emailed all doctors notes into the company and two weeks later I was terminated for not calling out properly. I spoke to Ron everyday at RMC he just didn't mark me as calling. Which he was known to do. On 6/26 2009 I was terminated. Still collecting unemployment from the termination bc the unemployment office found that I did follow procedure. I was put out of work on 6/9/2009 and fired 2 weeks later. If they were going to terminate me they should have done so befoer that time. I will get involved in any lawsuit if someone is willing. It seemed that a few other pregnant women were fired around the same time I was. I was a hard worker pulled a lot of overtime. I refused to go in one time and that was Superbowl of 2008 bc my husband returned from him deployment. Quality people are far from biased. If you tend to mess up they barely listen to the call and completely just mark you bc of who you are. Same with said supervisor that terminated me. I truly did enjoy my time with the company and to be fired for something as stupid as they claim was crazy. I knew they were looking to fire me for a while so I made sure to cover my own A@@ with everything I did. I will be willing to join in any lawsuit against this company. Schedule changes didn't happen when promised unless it was hey were offering 4 10 hour days or we need people for split shifts. It was only when the company wanted you to change shifts. That was truly the only complaints I have. I was able to schedule pto, and etop if need be. Citrix is a pain and continually crashes but it's their own fault for that.