National Enterprise Systems

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Category: Business & Finances

Contact Information
United States

National Enterprise Systems Reviews

Happy May 11, 2009
debt collecting violations
This company is so full of b.s. it's funny! They call my cell phone and home phone with threats of a lawsuit if I don't pay the amount owed. First off, this company does not have a legitimate legal department. The person that called me had a name of “Mrs. Mays” but when I called her back, she went by a different name. Who knows how many aliases she has? She misrepresented the legal status of my debt, disclosed information to a third party and continued to call even when told not to. All these actions are strict violations to my rights. When I did my homework and researched this company further, it seems that they do this false lawsuit threat often. It seemed this “lady” was none too happy that I found out her shtick because she went out of her way to call me back with personal threats and harassment.
redtkn01 May 7, 2009
scare tactics
First I need to say this collection agency is lower than scum! An employee of NES, using the alias of Mr. Rice, called my 86year old grandfather, who is on SSI, and told him that he was going to file a motion in court tomorrow and sue him if he did not settle out a debt, org 4000.00 for 2800.00 today. My grandfather had no idea what the debt was for and told that to Mr. Rice. Mr. Rice refused to tell my grandfather any more than it was for a credit card. He had my grandfather so intimated and scared that he was shaking and having a hard time breathing. My grandfather paid Mr. Rice, 1500.00 on his visa card and did a check by phone for the rest. He decided it was better to keep his house than to afford his medicine for the next month.
I personally called Mr. Rice and told him that he was not going to use scare tactics to force my grandfather into paying for a debt when he counldn't even tell him what it was for. Mr. Rice told me that if I cared about my grandfather, I shouldn't mess with his livlihood. He then said that the credit card was FDIC insured, and that when you defraud the govt imprissionment often happens. I asked Mr. Rice if he was going to sue my grandfather, he said YES, if the agreeded upon payments do not clear. I then asked if he was a lawyer, he said no I am a legal assistant. I make 65, 000 less than our lawyers do in this office. I asked if this was a lawfirm he said YES! I asked him if I request by certified mail the proof of this debt, than you must send it to me, right? He said NO! Mr. Rice said that it is now in a lawfirm and the only time I will get proof of the debt is when it is entered into evidence to convict my grandfather of fraud and deceptive practices. I told him that I do not want him to contact my grandfather again until he can supply us with the proof we asked for. He said don't tell me how to do my job, and you better loose that attitude or your grandfather will be the one that pays. I told him per the FDCPA he has to stop calling if he gets a certified letter from my grandfather. Mr. Rice laughed and said that because he personally works for the creditor, he is not bound to FDCPA guidelines. He then said that Bank of America gave him authorization to sue my grandfather immediately, garnish his SSI check and freeze his bank account. I told him that I wanted to speak to a supervisor, he said that he makes all the final decisions on this case. I hung up.
I called back and asked to speak with Compliance, I spoke to a Carol, who wasvery accomodating. I told her my situation, and she appologized on behalf of Mr. Rice. She told me that NES is not a lawfirm but a collection agency and that Mr. Rice is not a legal assistant but a collector. She then credited my grandfather's visa card and stopped the check by phone payment. She also said that she would be the one handling my grandfather's file, and that she would order the documentation we requested. She said that if it turns out my grandfather did owe the debt, that she would be more than willing to take 15.00 a month payments, since he is 86 and on SSI.

God forbidden, but If my grandfather had a heart attack and died because of the scare tatics this collector used, we could have charged him with involuntary manslaughter, right!
anniebug3 April 26, 2009
Harrassment
Harrassing phone calls, calling outside of the legal 8 am-9pm calling period. Threatening to sue.
nrondon April 6, 2009
Threatening
This morning, a little after 8:00am a phone call was placed to my cellphone from a representative of National Enterprise Systems named Kevin McCoy saying that my Social Security number had been flagged and that I was under investigation. I called him back He informed me that Bank of America is going to sue me for "malicious" use of a credit card I stopped paying. He informed me that they, B of A, can prove that I maxed out my credit card with intent of not paying it ever. I am aware I made mistakes but a threatening phone call is the last thing anyone in my situation needs. But the point of my complaint is that Mr. McCoy mentioned National Enterprise's affiliation with the IRS. Some how I doubt that the IRS is involved with a collections agency. Isn't that illegal? He also threatened that within the next week I would be in court and that I would have to put my house up to make bail. He said that I needed to hire an attorney unless I wanted to put up some of my personal property to pay off the court fees. He also said that he was calling to give me one last chance to pay my debt of 9000 dollars. He asked me if I wanted to make the payment over the phone with another credit card. I said I didn't have a credit card to put it on. Then he asked if I had a family member that can lend me the money or to find a way to get the money . He said today was my last chance to make any payment before legal action took place. He kept asking me if I was refusing to pay and I said no I just didn't know how or what to do and after threatening me some more with legal action he said good luck and hung up on me. I don't know what kind of training these employees of National enterprise recieve but Mr. McCoy is rude and nasty. And from all the other complaints I've read, he's appearantly a liar as well.
Georg March 6, 2009
Terrible company
My Wife and I had a credit acct with Sam's Club. If our economy as of late didn't make people fall behind on things. I knew that It had to be taken care of. When refunds came in My wife called Sam's and Paid more than half of the Balance. We were assured by the representative that 2 late fees were dropped and we would resume regular billing. What the representative didn't know is that Sam's had already sold our Acct. to collection. Enter the big MF. National Enterprise Systems.

First of all we have not received any written letters from these people since we payed the money to Sam's back in Mid February. But today started the first phone call. My wife was at work at the time. The conversations that transpired throughout the day resembled a shakedown by a 2 bit Hood in a shipyard. My wife complained to me that the way she was talked to was very unprofessional by any standard. Threats of Legal Action, and Arrest if payment was not made by 3/20/09.

Which later changed to TODAY. They demanded we give them our checking acct info. Red Flag#1. When we refused to give the info, they were unwilling to speak further, and threatened to sue for Refusal to pay. My wife told them not to enter that into their system because we were trying to resolve the debt. They did not wish to speak to her further. I was at work, and tried to call and solve it. I was not going to give in, and give my acct. info. This wreaked of a scam. After talking to a receptionist, I was connected to THE MANAGER 10 min later. I started to tell him what has been going on. I told him I had the money, and was willing to pay, as long as they send me a bill in writing. It was at that moment I was greeted by a dial tone!

I decided to Google the company tonight when I got home from work. Low and behold I found this site with familiar stories. I have read some of them but I have one question? Has any body been sued, or had their wages garnished by these people? I am seeking a Lawyer tomorrow to see what my rights are in this situation. I am also surprised with the amount of complaints this company has not been dealt with yet.
Mark L January 30, 2009
Attempted identity theft
National Enterprise Systems - Attempts to get the bin # to your bank account which amounts to identity theft. From that point on they will have access to your bank account.
These blood-suckers are the worst kind of debt-collecting pond scum.
Report them to the regulatory agencies, US Attorney General's fraud division.
jabob December 22, 2008
scam
My husband was contacted by this supposed collection agency this evening, and was informed by a man named Gerry Ross that an account that we had with another agency had been turned over to them on december 8th 2008, this confused my husband as we had just made our payment to the company on december 2nd, and i personally have never heard of a company recieving a payment, then 6 days later selling the account to collections. he was then informed that our debt was supposedly over $1600.00 when in fact the debt we owe is just over $1200.00. 'gerry' then told my husband that the debt had to e paid in full today. my husband said that he didnt understant why this debt was turned over as we had just made our payment 21 days ago, and were in good standings with the company we had been dealing with, but agreed to pay this debt. my husband went on to tell 'gerry ross' that we didnt have the money right now, as it is days before christmas, but he would be willing to make payments. he was told that they couldnt take payments, but that he could pay half by the end of the month and then the rest in january. so my husband agreed reluctantly, knowing we dont have the money for such payments. he then gave out bank account number to the man (having never delt with a scammer before, he didnt know any better). when he got off the phone i asked him a few questions and became immediately suspicious. i had my husband call bay finance, the company that we had originally owed, and he was told that they did not sell accounts to third party collection agencies. not only that, but we were in good standings and our account was not delinquent in any way, AND that they had in fact recieved our last payment on december 2nd. we called this national enterprise systems back. my husband told them he had just spoken to a man about an account we needed to settle with them, and that the mans name was Gerry, but he didnt remember his last name. the woman seemed to know exactly who this gerry character was and replied, "oh, gerry ross, ill connect you". now, this company that supposedly has over 1100 employees, everyone of them must be very close if they all know each others last names by heart!

'Gerry Ross' then got on the phone. my husband told him that he had just gotten off the phone with bay finance, and that our account had not been sold to them. 'Gerry' then told my husband that our account was actually through this other company called GE MONEY BANK and that they were a subsidiary of bay finance. that ge money bank had sold them the account and that bay finance must not have updated their computers yet. he said that they had recieved our account on december 8th, and that a letter had been sent out. he gave us an address that this letter was supposedly sent to, and the address was in fact an address we hadnt lived at in nearly a year. yet these people somehow had our current phone number, which is not even in the same city. i then took the phone from my husband and proceeded to ask questions, none of which this man would freely answer. he just kept repeating what he had said to my husband. he would not send the letter to our current address, but wanted us to fax him permission to fax us the content of the original letter. i told the man that he sounded shadey, and that i would be checking into his company further, and going down in the morning to change my account numbers.

we then called bay finance back again and explained what had just happened. they told us that the are not in any was affiliated with ge money bank, and were in fact their direct competition. they one again assured us that our account was in good standings, and that we owed just over 1200 dollars and not the 1600 dollars that nes was claiming. they then offered to do a conference call the next day with this nes company to straighten things out. we thanked them and called nes directly back. i asked for gerry ross and was once again connected to him. i told him that i had once again called bay finance and that i was told that there must be a mistake, they affiliated with ge money bank, and they do not sell their accounts to third party collectors, and that, once again, bay finance assured us that we are in good standings and our account was not delinquent. i told him that bay finance offered to do a conference call with them to sort this out, and i would like to do that. he then told me that he couldnt do that because the account had been closed. "closed?" i asked, "what do you mean?" he told me he had closed the account and sent it on to another agency named aero, or something like that. i asked for a phone number to contact this new company and was simply told "no" and "goodbye".

needless to say i am going to be waiting at the bank when they open in the morning to change our account numbers, and inform them to stop any payments to nes... and my husband learned a valuable lesson about giving out account numbers over the phone. thank god i was home, and caught it in time, or it could have been much worse.
Johnson December 15, 2008
Scam and cheating
I became involved with this company at the beginning of October 2008. My first contact was a very high strung woman named Nina Brown who asked me if I was aware of the pending lawsuit against me for defrauding Chase bank. I had an unpaid credit account with Chase that was closed at the beginning of the year. The debt is legitimate but this was the first I had heard of a collection attempt on the account by a third party collector. These bottom feeders had obviously brought this bad debt.

She proceeded to tell me that the lawsuit would proceed and they would garnish my wages and seize any assets I have if I did not pay the 5900 dollar balance on the account with her on he phone NOW. I told her that I did want to have this cleared up, but that I would have to make a couple of phone calls to see if I could get that together. She kept screaming at me and telling me that any hang up would result in her marking the account 'refusal to pay'. I kept repeating that I was not refusing to pay, but did need to check the status of a few things financially to see if I could pull the money together. She kept saying 'well we can go ahead and conference call your bank right now so they can give us your information'. She was insistent that I conference call my bank and if I couldn't then I did not have the money and she would proceed with the lawsuit. I finally told her that I was not willing to do anything like that and we hung up. I was extremely upset after hanging up with her.

Within moments I received another phone call from another agent with National Enterprise Systems, Al Johnson. (BTW, I think it is very shady that everyone in this company has very common last names: johnson, Brown, Jones and the like). Mr. Johnson was much calmer and quickly told me that I should ignore what the other agent said and I could settle the account for 3600 dollars. I told him I was not sure I had that and I would have to get off the phone and make some calls to see what I was able to do. He told me that it would be fine and to call him back by Friday to let him know what I wanted to do.

I did call him back stating that I was interested in th settlement but would need something in writing first. He said okay and then incessantly called me telling me that he had sent the letter, that should have received it and he needed an answer on what I wanted to do. He badgered me several times about my checking account information saying that they had to have the information to 'hold my file'. I told him I would get back to him. Well, that was not enough because he began to call every hour on he hour. I was ridiculous!

Also, at the beginning of the month he had initially contacted my parents at their house rying to get in touch with me. How he got their number I can only imagine. After this contact, my parents told me they wanted to have nothing to do with it and I told him explicitly not to contact them regarding the matter since I am 26 years old and the responsiblity is mine. Here comes the BIG ONE...

After not answering the incessant phone calls for about a week, because I was drafting my debt validation letter to them and had heard NOT to talk to them on the phone, He called my parents again. Mr. Johnson told my parents that I had a debt of 5900 dollars that could be settled right now for 1500 dollars. Mr. Johnson told my mother that I had asked him to call them to take care of the balance, which I NEVER DID!

After speaking with my mother and almost getting her credit card number, my father took the phone to try to see what was going on. They told him that the account could be settled right now for an overnighted payment of 3600 dollars. With that my father tore into him and told him outright that he was breaking the law.

My father later called back and got the company's name and address so that he could file a report with the better business bureau in both my state, Georgia, and Ohio. Magically, the incessant phone calls did not occur for a day. This morning I was contacted by a new agent named Mitch who wanted to help me settle my account. Needless to say, I told him to wait for my letter and that I no longer wanted to be contacted by phone and hung up. Of course, he called right back...

This company has broken the law numerous times and violated almost every section of the Fair Debt Collection Practices Act (read this if you haven't already). I am at the point where I want to pursue a lawsuit against them and know that I have a great case based on their actions and total disregard for the law. I would be willing to participate in a class action lawsuit against them as well. This kind of behavior can not be tolerated! WE, as consumers, have a right to not be harassed. This company needs to be brought down and I would love to have a hand in their downfall.
November 28, 2008
Rude unwarranted phone call
I was rudely awakened at 8:05 a.m. on one of my few days off by this company. (I have no unpaid debts.)
When I asked who was calling at this hour, Ms. Lott said the name of the company VERY quickly, and I believe she was trying to conceal the company name. She demanded to speak to a "Diane", to know if I was Diane, to know if I KNEW, "Diane", and when I said no, she hung up.
When I called the company, I spoke with 2 others, both of whom were very aggressive in trying to find out about Diane. They were brazenly unapologetic, and I warned that I would take action if they ever contacted me again. I think that any company that uses National Enterprise Systems to collect its debts is risking great harm to its own reputation.
November 19, 2008
Fraudsters and cheaters
I became involved with this company at the beginning of October 2008. My first contact was a very high strung woman named Nina Brown who asked me if I was aware of the pending lawsuit against me for defrauding Chase bank. I had an unpaid credit account with Chase that was closed at the beginning of the year. The debt is legitimate but this was the first I had heard of a collection attempt on the account by a third party collector. These bottom feeders had obviously brought this bad debt.

She proceeded to tell me that the lawsuit would proceed and they would garnish my wages and seize any assets I have if I did not pay the 5900 dollar balance on the account with her on he phone NOW. I told her that I did want to have this cleared up, but that I would have to make a couple of phone calls to see if I could get that together. She kept screaming at me and telling me that any hang up would result in her marking the account 'refusal to pay'. I kept repeating that I was not refusing to pay, but did need to check the status of a few things financially to see if I could pull the money together. She kept saying 'well we can go ahead and conference call your bank right now so they can give us your information'. She was insistent that I conference call my bank and if I couldn't then I did not have the money and she would proceed with the lawsuit. I finally told her that I was not willing to do anything like that and we hung up. I was extremely upset after hanging up with her.

Within moments I received another phone call from another agent with National Enterprise Systems, Al Johnson. (BTW, I think it is very shady that everyone in this company has very common last names: johnson, Brown, Jones and the like). Mr. Johnson was much calmer and quickly told me that I should ignore what the other agent said and I could settle the account for 3600 dollars. I told him I was not sure I had that and I would have to get off the phone and make some calls to see what I was able to do. He told me that it would be fine and to call him back by Friday to let him know what I wanted to do.

I did call him back stating that I was interested in th settlement but would need something in writing first. He said okay and then incessantly called me telling me that he had sent the letter, that should have received it and he needed an answer on what I wanted to do. He badgered me several times about my checking account information saying that they had to have the information to 'hold my file'. I told him I would get back to him. Well, that was not enough because he began to call every hour on he hour. I was ridiculous!

Also, at the beginning of the month he had initially contacted my parents at their house trying to get in touch with me. How he got their number I can only imagine. After this contact, my parents told me they wanted to have nothing to do with it and I told him explicitly not to contact them regarding the matter since I am 26 years old and the responsibility is mine. Here comes the BIG ONE...

After not answering the incessant phone calls for about a week, because I was drafting my debt validation letter to them and had heard NOT to talk to them on the phone, He called my parents again. Mr. Johnson told my parents that I had a debt of 5900 dollars that could be settled right now for 1500 dollars. Mr. Johnson told my mother that I had asked him to call them to take care of the balance, which I NEVER DID!

After speaking with my mother and almost getting her credit card number, my father took the phone to try to see what was going on. They told him that the account could be settled right now for an overnighted payment of 3600 dollars. With that my father tore into him and told him outright that he was breaking the law.

My father later called back and got the company's name and address so that he could file a report with the better business bureau in both my state, Georgia, and Ohio. Magically, the incessant phone calls did not occur for a day. This morning I was contacted by a new agent named Mitch who wanted to help me settle my account. Needless to say, I told him to wait for my letter and that I no longer wanted to be contacted by phone and hung up. Of course, he called right back...

This company has broken the law numerous times and violated almost every section of the Fair Debt Collection Practices Act (read this if you haven't already). I am at the point where I want to pursue a lawsuit against them and know that I have a great case based on their actions and total disregard for the law. I would be willing to participate in a class action lawsuit against them as well. This kind of behavior can not be tolerated! WE, as consumers, have a right to not be harassed. This company needs to be brought down and I would love to have a hand in their downfall.

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