This company did a home modification for me. The underwriter was very unprofessional how she dealt with me. I found out several weeks after nhmp sent the paperwork into my loan holder that I did not qualify for the modification. I shared my anger with this underwriter about my past and present experience with her. I also told her to hand my account over to a differant associate with her firm. She said she was forwarding my account to the vice president of quality control and I would be notified directly. After not getting a response and sending a letter and emailing this Jane Smith once again. She then said she had it in accounting for review of my refund. The contract I signed said it takes about thirty days for a refund. It is going on three months as of today! This firm will not return calls, my emails are returned as[closed for the evening] they will not respond to the us postal service as well! Real professional to say the least! It is my intention to us every legal option available to me along with all social networks willing to look at this misleading company that represents ripping off their clients! Not on my watch! It is time for nhmp to grow a spine and close their criminal business or terminate the individuals that falsely represent this business!!