To anyone who reads this, you probably got here the same way I did. You got a call, you gave a name (even only your first name) then you got some toner in the mail and not long after a bill for about 4 times what the toner was worth. All of this happens regardless of what you have said to them. If you did not immediately right REFUSE on the package and give it back to the postal service then read below.

Here is some information to help:

NATIONAL IMAGING SYSTEMS INC.
Corporation Number: C2153945
Date Filed: 1/6/2000
Status: active Jurisdiction: California
Address PO BOX 3395 VAN NUYS, CA 91407
Agent for Service of Process VINCENZO AUTIERO
1224 CORNING ST STE 5 LOS ANGELES, CA 90035

File complaints with the FTC and State of California Attorney General:

CA AG:
http://ag.ca.gov/contact/complaint_form.php?cmplt=CL

FTC:
https://www.ftccomplaintassistant.gov/ (Click on big button on the right)

If enough people complain it will get some attention. These guys have been at it for a little while now, they are overdue to be shut down.

Similar to other complaints filed against this company, this company calls and trys to get you to buy a toner cartridge from you. We told them we are not interested and they still sent the toner cartridge and charges 5 times the normal price for the toner cartridge even though you do not approve the purchase.

They do not pay to send it back so when we did not send it back, they continue to bug and threaten to send you to the collectors and charge finance charges if you do not pay. We refuse to pay scam companies such as this company.

January 8, 2009 I received an invoice for 4 toners from a National Imaging Systems, Inc, a company we do not do business with. It was asking for payment of toners delivered in October 2008. Since we have a national contract for toners, I called the name referenced on the invoice. Upon researching the invoice I learned that apparently, this company got our phone number, got the name of the person that had answered the phone and then used that person's name as the authorization to send toners.

Unfortunately, by the time I received the invoice, the toners were already used, and although we require purchase requisitions, the company had proof of delivery so we agreed to pay the one bill and instructed them never to contact our employees directly that they had to go through Purchasing.

The cost of the toners was normally $199.50, this company charged $279.99 as well as $33.75 freight for a total of $1, 153.71 for something that would have normally cost us $798.00.

On 3/24/09 I got a call from our receiving department that once again, an additional supply of toners had arrived at the loading dock from the same company. I immediately called the company and spoke with the Manager, Victoria. She had no recall of my telling her not to send any more product and said that she had authorization to send them and could provide proof if need be. I told her that we would not be paying for the toners, please issue a return tag.

As of today, 4/9/09, the toners remain on my loading dock. I have a call into Victoria and have received no reply. I sent her a second email requesting that the toners be picked up and have yet to hear from her.

We will not be issuing payment for unauthorized product shipped to our address.

I am writing because National Imaging Systems sent me a toner cartridge with no cost associated. Then a month later sent me an invoice for $250 and then asked me to return the cartridge on my own dime. That wasnt going to happen.