National Loan Resolution
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Category: Business & Finances
Contact Information
1855 W. Katella Ave., Orange, California, United States
Phone number: 800-525-3079
nlrmods.com
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National Loan Resolution Reviews
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billieraestarr
September 29, 2010
scam
as with others they took our cash and ran, i am looking for people to join a class action lawsuit on joe and company.please feel free to contact me.
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Marilyn Howell
March 10, 2010
Loan Modification Fraud and misrepresentation
3/10/2010
On 5/11/2009 National Loan Resolution was paid via my VISA $2995.00 to help me obtain a Loan Modification through Bank Of America (BOA).
On 3/16/2009, I applied online through the 'Making Homes Affordable' program for a Loan Modification. Within hours of this application, I was contacted by phone by a company named Debt Solution One (DSO), and solicited for DSO to "legally"represente me through the Loan Modification process. I believed their sales pitch, checked them out online and decided I would take their representation. I didn't realize at the time that they would have NLR (National Loan Resolution) handle my paperwork.
Today, nearly a year later, I learned that on Sept.24, 2009, a NLR loand processor had told BOA, that I (The Client-Applicant) was DECLINING BOA's offer of "Forbearance" (trial modified mortgage payments). I was never told of this BOA offer and definitely would not have declined the offer. Today on the phone with BOA's Home Retention Dept. was the first I had learned of NLR's actions. BOA named the NLR's employee who gave this statement of "decline" and also gave the date of this contact. The NLR employee is no longer with NLR . NowI'm left with greater debt and have had to start the process completely over on my own.
Marilyn Howell
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October 31, 2009
Unprofessional Service
Attention: Homeowners, Real Estate Agents, Brokers, Professionals, and anyone in the Loan Modification Business.
Company Fees as follows:
Legal Fee: $1, 395.00 any amount above would be “Affiliate†or 3rd party commission.
Processing Fee: $995.00. This is when 3rd party collects fee from homeowner directly.
This is a loan modification company set up as; fee’s collected by “Affiliates†(3rd party) from the desperate homeowner s. Fees collected behalf of “National Loan Resolution Law Centerâ€. Upon receipt of file and check clearing, 3rd party would then receive a “marketing “commission from “National Loan Resolution Processingâ€.
This company has had great success in completing many modifications. However it’s not clear what happened with the Attorney and management.
On Friday October 8th (see actual email below) company stopped accepting files in the name of the Law Office because of SB94. Also that day was payday for “Affiliatesâ€, 3rd party commissions. As usual Affiliates came in and waited for their checks some for over 7 hours and walked out empty handed. Some Affiliates expected as much as $30, 000.00 Commissions. Brian Fox and Joe’s response was simply “company is out of money†Sorry! Thanks for the business. No questions asked!
Problems immediately escalated next few days when employees were being let go one after another. There is over 1, 000 desperate homeowners in the pipeline. As employees were let go they were given last checks. That’s right checks were NSF (Non Sufficient Funds). These are processors that were the backbone of the company working very late hours, unappreciated and saving homeowner.
Whether this company initially collapsed or this was in the works already there is absolutely no excuse not to services homeowners, employees and Affiliates (3rd Party).
Any company that collect upfront fees for service not complete has Fiduciary responsibility to its customers.
In the month of September National Loan Resolution Received over 180 Files X ($2, 500 -$3, 500) Fees = A lot of money.
Please consider and do you du-diligence before doing any business with Brian Fox, Joe Henrichsen or Jeremy Roark (Attorney).
Bottom Line: This Company Scammed, Ripped off: Homeowners, Brokers, Realtors, Affiliates, Employees, anyone associated.
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