This Bank used to be the Peoples Bank of Oxford, and what a wonderful home town bank it used to be. It was bought by National Penn Bank, and unfortunately the Bank Manager of this particular branch one Michele Arnold is extremely rude and appears to base judgements of whether or not a check will or will not be paid according to how she is feeling that particular day. One day a check may get paid, another day it may not. Regardless the customer is charged the usual bounce fee, along with the embarressment of a returned check, even if they have been a customer for over forty years. They say they pride themselves on customer service and building personal relationships. What a joke! Not only was a check returned for fortyfour dollars and fifty cents, but when I inquired about it I was told in an extremely superior tone that it was her call to make and that we had been down this road before, and just what did I expect from this finanacial institution. Some customer service huh?