National Readers Service
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Category: Entertainment
Contact Information United States
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National Readers Service Reviews
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ducky_413
December 4, 2009
fraud
These people called and said I had been entered into a sweepstakes. It sounded legit, until they asked for my credit card. I was reluctant, and the guy I was talking to said, there's a customer service card number you can call, I'm 27 with 3 kids, I'm not going to go to jail over magazines. He made a joke and I relaxed, so I was stupid and gave my number to him. I'm sure I'm going to be billed some awful amount, just for being gullible. How do I fix this?
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D /
August 15, 2009
Magazine subscription scam
OK, last week I didn't know anything about National Readers Service. After dealing with these people on my daughter's behalf, that's certainly no longer the case. At this point, National Readers Service has verbally agreed to close her account with no balance, no bills in the future, any additional magazines received after this cancellation are her gift at no charge, and her payment to date will be refunded. Whether or not that agreement is honored, we will see over time.
The Scam:
Unknown to me, my 19 year old was scammed by National Readers Service in June 2009. She bought a pre-paid, essentially cover price, 5 magazine/ 5 year subscription for $68.83 per month for 19 months to be withdrawn automatically from her bank account through her check card number. She also agreed to preview two other offers, United Benefit Advantage and ID Sentinel Alert programs (address Naperville, IL), and was offered a $100 gas card. This ended up being a registration card from International Rebates, LLC (address Tallevast, FL) through United Benefits Services (address Virginia Beach VA) for $10 per month mail-in gas rebate program.
When she tried to cancel the magazine subscription, National Readers Service refused to honor an understood 7-day cancellation period. She was offered a “settlement” of 30% of the total $1229 remaining on the account to cancel or a reduced payment plan of $39.93 for 31 months as her only options. She took the reduced payment plan. When the member packets for the 2 preview offers arrived, she realized there was a one-time, non-refundable $19.99 charge plus $19.99 per month charge for each program with a 30 day cancellation period. She called, and they both agreed to cancel by phone with no difficulty. Whether or not those agreements are honored, we will see over time as well. We have no intention of registering for the gas rebates. But if “not registering” isn’t enough of a message we could end up having to deal with them too.
I hope our "experiences" with this company can be helpful to someone else. Suggestions for ways to deal with these people are on my blog at http://theNRSscam.blogspot.com/
Good luck!!
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Kristina Reddmann
July 19, 2009
SCAM AND FRAUD
During the month of May, I had received a toll-free call on my cell phone on my way back home from work. I didn't get a chance to look at the number and flipped open the phone. On the other side of the receiver I was told that I was chosen to win a $1000.00 dollar sweepstakes. I asked what were the details of the sweepstakes and the company told me the only way for me to enter the sweepstakes was to order some magazines from a partner company of theirs. I agreed because I was looking into some magazine subscriptions at borders. I was immediately switched over to a deep mans voice who asked me how my day was and if I was interested in buying some magazines. I told him I was, but how much was it going to cost me? He talked extremely fast and there was a lot of people yelling and screaming in the background. I asked him where he was that was causing all the noise. He told me there was a party at the pub he was at and he was actually off duty but was making a special phone call for me. Once again, I asked him how much the subscription would cost and suddenly he started talking really fast saying something about 19.99 a month and it would be over a 4 year contract. I agreed stupidly and suddenly he was again talking really fast about something being recorded and I couldn't cancel after making the pact. He asked me to say "Yes" or "No" to the following questions. I listened as hard as I could as he spoke fast asking me if my name and occupation were correct and I responded, "Yes". After he got done with the yes or no questions, he asked for my credit card number and I gave him my debit card number. He also wanted my Social Security Number, but I refused to give it to him and he told me he understood. After he was done, he reviewed my information really fast and I could barely understand what he was saying, so I just responded yes. He then hung up on me and i felt like I was just scammed. About 3 days later, I received a letter in the mail that was about an inch thick crammed with paperwork. I opened it up and it said that I had signed up for some random services I never agreed to such as: ID ALERT, FRAUD PROTECTION, INSURANCE, ect. On all the papers it said I was going to be billed around 39.95 for each month for all these products. I was enraged because I never signed up for these, only the magazines. I had to leave for work so I didn't get a chance to call the company back. The next day I called the number on the paper work that they sent me and I told the woman on the phone my name and that i wanted to cancel my subscription. The lady was EXTREMELY rude and said "OK.." and then just hung up. I was unsure if my subscription was truly canceled, or if I was being lied to. I waited about a month and I didn't notice any more money being wired out of my account...Until the 15th of the month came around and I was billed 59.65 from two different places, none that actually came from the location the man told me of! I watched my account and it was being drained every 2 days instead of only once a month, and it was no longer 19.99, it was 69.00! I called the number the company gave me again and I told them that I canceled my subscription 2 months ago and I was still being billed. They told me they would switch me over to their supervisor and the problem would be handled. In the background, I could hear screaming again and people saying things such as, "YEAH MAN, WOO, ALRIGHT" the person who answered the phone and didn't give me her name when I asked her, she just changed the topic onto what I was asking her about. I told her I can celled my account and I was still being billed. She told me she was sorry about that and she would get to working on that. I told her thank you and then she started talking really fast and saying things like, "Instead of canceling your payments, since you made a recorded pact, you have to finish your payments and then it will be renewed." I told her over and over that I WANTED TO CANCEL! She kept pushing me and pushing me to not cancel the account and she would just lower the payments. I asked her how much she would lower the payments and that I was angry because I NEVER received any magazines from them. She asked me how old I was and I told her 19. She said I had to be 21 to have the payments lowered anymore, so she said she would put on my application that I was 21. I didn't think that was even ILLEGAL! She said she could lower my payments from 69.95 to 59.30 for 30 months. She didn't speak slow, as normal. Suddenly I was in another recording pledging my pact I could hear kids screaming in the background and I asked her what was going on, she told me there was a party in the office and she was making a special call for me. I then KNEW I was being scammed. The lady didn't even give me a chance to say anything and was getting pushy about me answering yes or no. She rambled on and I didn't understand a single word and when I asked her to repeat, she got rude and impatient. I also was getting fed up with these people. I just hung up. After that incident, I WATCH my bank account and suddenly I was being billed from FOUR different locations again! I called my bank and disputed the charges I could. I asked my grandfather what I should do, because no matter how many times i call asking to cancel, they always pushed me into lowering my payments. He told me to call the Attorney Office in your state and report them. Before I made this report, I called a day ago to speak to the company about canceling again, but the lady who answered just got rude with me saying I couldn't cancel because I wasn't done with my payments and just hung up on me. I want to put these people behind bars. I am not the only one they have scammed. I have read online complaints about this company on how they always charge more then they say they are and go by 3 different names. I feel that I have been unfairly cheated out of my money and I just want them to stop billing me. I am fresh out of high school and I don't want my credit to be bad before college. Please help me to solve this problem. The address for the company is as follows: National Readers Service 1709 South Braddock Avenue #166 Pittsburgh, PA 15218 Phone number: (877) 608-2470 Open Monday-Friday 9am-8pm
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bebe2530
July 7, 2009
cancel account
..Cecilio Cruz I be calling this company to cancel my account and they be saying that they will call me the next day but never did and i continue calling and 07/07/2009 i talk to a supervisor named roberta and she was saying that her company dont cancel but i explain her that the first time they called me they told me that i was going to recieve magazines for won year for two payments of 68 dollars and i recieved in less then two mounts a payment of $139.97 an when i call they be having me online for more then in hour waiting and then they tell me they will call me the next day an i will never recieve a answer and another thing is for the payment they want me two make i only recieved 5 magazine that cost $139.97 and she told me that she will help me making a ajusment and i will pay olny $368.71 and i will recieve magazine for two years only but i explain her that i dont want no more magazines i gust want two cancel my account and i will pay the payment i just recieved an she told me they cant do that so how can cancel with this people realy if they dont want to do something i aint going to pay nothing an i cant believe you cant cancel your account like right know we are in a bad situation with the acomomy an i will pay the of $139.97 gust to get this people off of me but they gust stiling for people saying all those things that dont got no sence and that all an i hope this will stop not only for me but for alot of people two. thanks
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Robyn's Mad
July 7, 2009
Debiting Checking Account
They call all the time! We tell them no more subscriptions, yet they send more and more. Stupid magazines come in the mail that we have no interest i! They keep debiting our checking account with random amounts from $11.00 to over $100.00!!! Can't stop them. Tried putting a stop payment on the checks, yet they change the name slightly or city, state, and they continue to go thru!!!
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barbb
June 2, 2009
Scammed
I recieved a phone call telling me I had won a $500.00 gas card, and then this fast talker started pushing magazine subscriptions. I kept trying to say no, but the guy just kept pushing until I finally caved and gave him my card number. He promised me a packet of information that would put everything in writing that I had agreed to. Needless to say, the packet never arrived, nor did any magazines or my alleged "prize gas card".
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Alexis
May 25, 2009
magazine
these people keep calling my phone everyday of the week i cancel and they say to cancel u have to pay 385. 00 dollor they crazy
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Susan Vernon
May 14, 2009
SCAM - Lied about past due account
A couple of years ago I got an unsolicited call from National Readers Service wanting to sell me magazines. The original offer was to pay $1.43 per week for a 5 year subscription to Time Magazine and I'd get 4 other magazines for free. By the end of the conversation, I was told I'd have to pay for the whole subscription up front which amounted to a payment of $62.50 for 12 months. At the end of the twelve months, they were still taking money out of my checking account, so I called to find out what was going on and I was told that it was an 18 month payment plan. WHen I had finally paid them off they started calling me to get me to sign up for another 5 years. This was at the end of 18 months !! I told them no each time. A week ago, I got a call from them telling me that I still owed on the original account. They said that I'd only paid off the first two years and that I still owed them for three. Of course, I had thrown away my original letters and things after I had paid off the $62.50 at 18 months, so I thought I'd say OK and then see that came in the mail. I had to give them my debit card for the first payment of $49.90 and then they were to invoice me for another 30 months. The girl talked so fast, I didn't have time to think because I was just trying to keep up with what she was saying. This week I got a letter in the mail from them signing me up for a new account for an additional 60 months and the total was $1, 497 !!! I tried calling them to cancel the 'subscription', but their phone number on the letter was a porn site and their phone number on the bank statement was bogus. I went straight to the bank and cancelled my debit card and got a new one so they couldn't charge my account any more. I will send them a letter (who knows if the address is bogus) cancelling and am filing a complaint with the bank to investigate the charges on my account. If they call to threaten me I will get a lawyer to fight this. Or will call the Better Business Bureau. Is there some way to put this company out of business ?
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Kathy
April 23, 2009
pressure tactics/will not cancel
After finally talking to someone. they tell me I can't cancel. I explained the situation at the time. That I was with My grandchildren at time. Was extremly over stressed. They made it all sound good. Now they won't aloud me to cancel my membership. since when is it you can't cancel something you don't want, or need. After I did the math. It's a ripp-off.. I want out.And they have the nerve to ask for $700.00 and change. To get out of it. DON'T THINK SO...
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Donny
February 25, 2009
Scam and cheating
Originally this company seemed like a good idea. I pay a flat fee of $64 a month for one year and I get five magazine subscriptions for five years, or so I thought.
I just received a call from them today asking for my updated cc information so they could debit $40 a month for the next 3 years. Not wanting to be reported to a credit bureau, I reluctantly gave in.
Their shipping even stinks for the last year I've only been getting two of the subscriptions that I payed for. And now the want more money?!?!
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