National Recovery Agency

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Category: Services

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United States

National Recovery Agency Reviews

dtm109 November 8, 2010
bill i know nothing about
I received a bill from company in 08/2010 from a health networks bill dated 08/2009 for 425. spoke to them every day since I called them to ask more info and then to inform them It is not my bill. They call every day in early morning and we always ask them to send original bill so we can verify the charge and everyday they get nasty and insist I need to psy now or a judgement will be put agaisnt me plus fines and costs. No bill has come. horrible business practices
Melissa727 October 6, 2010
Debt paid
OMG someone please tell me how to get these idiots to stop calling me!!! In 2006 my daughter had her tonsils out. Our anesthesia bill was more then $1500. I was paying as much as I could on a monthly basis. Because I never set up a payment account, they sent me to collections. In 2008, I received a statement from them and paid what left on the balance which was $310. This year I have now started receiving phone calls that I owe them $190 for this account. I have repeatedly ask them to send me a statement stating that I owe them money. The last manager said they are not allowed to send me another statement!!! WHAT? I have talked to countless "managers" who have told me they will put in a request and have a statement sent. I have yet to receive one. Today I received a call and of course spoke to another manager, who was an ass. He told me that because they sent me a statement in 2008 (4 YEARS AGO) that they were not required by law to send me another one. I think this is a big fat scam! This bill was paid in full, but now all of a sudden after more than two years I owe them more money!!! Does anyone know how to help me in this situation? I totally think that I am being scamed. Help!!!
dt3001 August 12, 2010
False Charge - Damaging Credit for Fictitious Collection
In 2008, National Recovery Agency filed for collection against me for $140, claiming I had purchased something from Columbia House (movies?) in 2004 from an old address of mine ... 3 years after I had moved away from there. NRA absolutely refuses to display or accept common sense in the matter. I contacted Columbia House (which cannot be reached by telephone anymore, btw) and they had no outstanding debt in my name.

NRA continued to harass me and caused significant damage to my credit report over this amount, yet they could not produce a shred of evidence or documentation to prove that I owed anything at all. I successfully had the collection removed from my credit report based on the conflict in dates and lack of evidence. This claim was DENIED and could not be placed on my report again. So what did NRA do? They turned around in December 2009 and filed a new claim for $71 (half the original amount) and then had the nerve to claim this was a "new" collection and therefore valid. If that isn't cheating, I don't know what is! The rules say you can't put the claim again, so they changed the amount to pretend it's a "new" claim. What utter nonsense!

Can anyone recommend to me a governing body or federal office that can overrule NRA or force them to remove this garbage from my report? This is still affecting me to this day in my ability to get new credit. Experian is acting like total pu$$! in the matter and saying there's nothing they can do because ... get this ... only the agency trying to STEAL money from you can call back in and remove the claim. OF COURSE NRA IS GOING TO LIE AND SAY IT'S A VALID CLAIM! THEY HAVE SOMETHING TO GAIN BY STEALING A LITTLE MONEY FROM EVERYONE THEY CAN!!!

Help please???
David [email protected]
TrishCD August 11, 2010
False Charges for a music club
My credit report states that I owe money to a company called National Recovery Agency in Paxton Pa, and the account was opened in 8/2009. I called them and they stated that I bought 36 cd's in 2006. The address they had on file was not me, and I advised them of that. They said I need a police report saying it was not me. Look at complaint board under Music service club, you'll see all the complaints about this on that site too. I think we all should have a class action suit against this company. I also noticed that someone said to call the FTC on this complaint I did, but they want a police report to add to it as well. I wrote a letter to Experien and will advise back if I hear anything. This is ridiculous.
E. M. A. August 3, 2010
Dunning notice - errror - false
I received a dunning notice, did not recognize the company that hired this collection agency. I called the collection agency. I was told it was "an error" and to ingnore it. I received 3 more notices. I filed a complaint with the Federal Trade Commission. I continue to call them, and to receive erroreous dunning notices.
rellikmacs July 27, 2010
Harassment
This NRA National Recovery Agency 866-240-7530 has been calling my cell phone for about two months now asking for someone other than myself. I have told them each time that they have the wrong phone number and to remove my number from their list. The people have just simply hung up on me. I called them back and informed them that they had the wrong number and again was hung up on. They called me yesterday and I again informed them they had the wrong number and was hung up on. This morning as I was searching a way to complain they called again! I asked for the name of the company and was told NRA and when I asked for a business address the guy, Carlos, hung up on me. I called the number and spoke to another gentleman, Daniel, and informed him that I have told them numerous times they have the wrong number and requested them to stop calling me. I told him about the previous phone call and that I was now filing a complaint and going to pursue legal action. He informed he that he was removing my number from the list but it could take 15 to 30 days. I informed him that that should have been done within the first 5 times they were told they had the wrong number! I told him they had better put a note on whomever's account it is not to call my number as it is wrong. I informed him that Arizona has a record for being tough on harrassment of collection agencies and is sure to be worse when they are harrassing the wrong person. He apologized for the phone calls and unprofessional conduct of the previous callers and assurred me my number would be removed from their call list. I did a Google search on the number, 866-240-7530, and it seems that this NRA is a shady collection agency attempting to collect on fictitious debts!
ThatIsNotMyName! June 26, 2010
I never had an BMG account
I just ran my credit reports. I noticed on each one a collections account from this place. On one it names Direct Brands Inc. and on the other two it states National Recovery Agency on behalf of BMG.
Okay I have never had a account with BMG. Soooo I Googled to see if I could bet a number for BMG directly and guess what? They went out of business in 2007 and conveniently these charges showed up on my credit as being open in 2007. Doesn't make any sense to me either. I believe both collections companies are attempting to collect for the same debit as well.
Upon reading the posts on both companies it seems pointless to contact them as they are more than likely oh so positive I made the charges, never mind that my husbands ex-wife an I share almost the same name and she has notoriously put my name down for everything from phone bills to medical offices all across the western sea board. (I think this time though she didn't know our number or address and therefore we have received no calls or letters of collection. )
So I have gone straight to disputing the charges with the credit reporting agencies as well as filed a complaint with the FTC.
madasHHHH June 8, 2010
istaken Identity
Last night at 01:30, yes 1:30 in the morning, I received a call from Jenna
(sp?) from the National Recovery Agency.

It was one of those automated calls, when Jenna picked up and I got the, this
call is being recorded advisement, and discovered it was a debt collector
calling. She asked if I was aware I owed Columbia House $65 for a debt
dating back to April 2009. I advised that I did not do business with
Columbia House, and that it was 1:30 in the morning... After a "polite"
conversation, I asked that she remove my number from this
debt. She said, I would have to mail in a cease and desist letter, and her
final statement was along the lines of, "you know these calls are going to
continue until this is settled."

So this morning, after checking report, I called the National Recovery
Agency. The gentleman I talked to was nice enough. He sounded very
surprised I got a call at 01:30, and even said we don't do that (call late at night). It seems
the issue may have been the computer system that calls cannot recognize
international numbers --- thought it was calling a 656 area code in the US vice my overseas home phone? He
found the debt in question by looking up my home number as a US number (XXX)
XXX XXXX. He said he would remove my number from the query. I asked how
he got the number, and it was not a matter he wanted to discuss. But I did discover the individual who supposedly had the debt had a similar but not identical name to mine.

National Recovery needs to update there computer system AND agent procedure to ensure calls at not made overseasalte at night.
I also wonder how they found my overseas number and mistakeningly tied it to someone in the US with a similar name and mistook my international number for an area code (656) which appears to not even exist.
Mystic17 May 12, 2010
A BILL I DON'T OWE
I've just spet about an hour on the phone with NATIONAL RECOVERY AGENCY. They wanted me to pay the bill they sent even when I told them that I didn't have a thing from Columbia House and I had canceled with them and sent back anything they sent me. Leonard wanted me to make 3 easy payments any way and when told no I wouldn't do that he didn't want to talk to me any more. I asked for a supervisor and he told me bye but still hung up on me. I called back and Jessica answered. Gave her the same number that I gave Leonard and amazing she couldn't look up any information about the bill. I asked her for a supervisor to and she was just a bit rude she thought I was yelling at her which I did inform her I hadn't even started yelling but she would definitely be able to tell the difference. In the end Jessica hung up on me. Then I get Javier on my 3rd call each time mind you they take longer to answer and they answer the phone all 3 time with hello not NATIONAL RECOVERY AGENCY HOW MAY I HELP YOU?. I asked Javier that I wanted a supervisor. He told me he could help me. Basically that what it is they earn a commission on the money they can get people to pay. He told me he need to know why I was calling so he could tell the supervisor why I was calling. I asked where they were at, what country were they making this phone call. He told me it was personally. After 20 minutes of asking when a supervisor would be working and the name of a supervisor. Javier said he need to go because they have a limit of how many people they need to talk to an hour and I was cutting into his earnings. He also wanted to make sure when I finally get a hold of a supervisor that he was the only one that tried to help. In the end he told me he had to go I was taking up to much time. He also hung up. I called back with in less then 2 minutes they picked up the phone but wouldn't say anything when I said "hello" they hung up. As of 9:00pm Mountain time they have not answered the phone.
rough400 May 11, 2010
Unauthorized Charge
They have put an un authorized charge on my credit report.I have never heard of them or of the charge they are mentioning.They are fraud account. Please advice.

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