They are committing insurance fraud.

I purchased 1 year policy from them for $325 in Nov 2009 and have contacted them several times via email, fax and phone and have not received any type of response as outlined in my contract.

I then looked up the address they have on their website www.nationwidehomewarranty.com and found it listed as 100 Church St in NY, NY on the 8th floor. I went there and was told that company is not located there but in Brooklyn at 2711 Coney Island Ave 2nd floor Brooklyn, NY 11235. The company also goes by the name MOAF Corp. They had another home warranty scam business several years ago called Champion. The owners of the company are : Abraham Faham and Morris Lincer.

Several days after going to address of 100 Church St and more than 5 days after I filed a claim for an Air conditioner repair a woman named Christina Brown called me and said that they are no longer offering service in my area and that my refund of my policy will be prorated. I informed her that it is unacceptable to pick and choose which claims you satisfy. I informed her that had they informed me prior to my claim filing I would have purchased home warranty coverage from another company. I am now out the $325 premium I paid for insurance and an additional $650 for the A/C repairs that were legally covered under the policy.

These insurance companies always want to collect money and never pay when they are legally required to do so. They are in breach of contract and committing insurance fraud.

I have submitted complaints to the BBB, the NY AG and the FBI(IC3 unit). They must be held accountable monetarily and criminally.

In 2008 a water heater was replaced at a cost of $800.00. The details of this compliant and exhaustive reseach and mailings to Nationwide Home Warranty are embeded within the attachements.

This company is a fraud. I paid for a 1 year contract for home warranty. I can't even get in touch with them. They put you on hold when you call and after being on hold for 10 minutes they go back to the main menu and you have to start the whole process again. This is ridiculous.

I filed a claim on-line a week ago (5/28) and have not heard from Nationwide Home Warranty. I have called numerous times only to be told that their office is closed (during regular business hours) or I have "died" on hold. They have not answered my email sent yesterday re: my claim of last week.

This is infuriating. I was stupid enough to buy a 3 year contract.

FYI They now have been required to put their physical address on their website as well as local number.For those of us who want them sured or prosecuted here is their address. Funny they are closed on Sunday! So dont have a plumbing problem on the weekends! Hours of Operation: Mon-Fri 10am-5pm EST Sat 11am-5pm EST Sunday Closed Nationwide Home Warranty 100 Church St. 8th floor New York, NY 10007 Phone: 1 (718) 943-6920 Fax: 1 (718) 943-6924 Email: [email protected]

They do not provide the service they say . I repeat they are taking money and not providing anything. They do not call back.. Customer service inputs lies into their records . I suggest all conversations be monitored and put on you tube . They are blatent .Dont take my word for it, try to call them as a contractor or even a new customer . Same line .. how come . They live off of renewals and internet applications. They auto renew without permission. They lie.