Do not buy a Nationwide Home Warranty unless you want no service, they refuse to answer calls. The least a home warranty p[rovider could do is answer telephone calls, I was on hold waiting for a claims representative to answer my call for 1 1/2 hours only to be disconnected.

If you're reading this, I'm sure you already know that Nationwide Home Warranty is absolutely awful. If you don't believe the reviews, just check the Better Business Bureau--I've included a link.

They are not a BBB accredited company, and they receive an "F" rating on a scale from A+ to F. Conversely, American Home Shield is an accredited company, and received and A+ rating.

That should tell you enough. Steer clear of Nationwide Home Warranty.

Claim process was a nightmare. I was on hold for over an hour finally hung up called back and pressed 1 for sales and what do you know someone picked up right away. Was put on hold again and after another 15 min. of hold was connected to a claims person (which suspiciously sounded just like the sales person I spoke with previously). They asked what the problem was and said a service tech would contact me within 24hrs. I was uncomfortable with the whole experience so I proceeded to contact a plumber who I knew worked with this company in the past and asked if they still contracted services through Nationwide. He informed me they stopped using Nationwide due to non-payment of services. hmmm I proceeded to contract the repair myself and call Nationwide back to cancel the claim I had put in. Before canceling the claim I asked if they would prorate my contract and refund the remaining 4 months left on my contract...His response- I see your contract expired on Jan 1st of this year. I told him you just processed a claim on this contract 10 min ago and he said I see that and will notify claims right now that this contract is expired. I than proceeded to provide him proof of the purchase date and he quickly said something I couldn't understand and hung up on me. This company is seriously shady and should not be in business. I hope people take these complaints seriously and do not purchase a warranty from these guys.

About a year ago, we purchased a homeowners warranty plan. We needed some plumbing work done. We followed the proper protocol and were denied. The plumber told them that the shower and bath stems needed replacing and that they met the guidelines for replacement. They still denied us. Oh, it took us forever to get through to the company. They are a ripoff and scam. Do not do business with this company.

when my water heater started to leak in my garage i called they were very eager to have contract signed document since it was done opver the phone not to mention that the contract was on month to month started eight months ago, any way some local plumber showed up and suggested that needs replacement well it all went down the hill from their not resonsible enough after putting you on hold for 20 min calls were dropped, now they are asking for maintence well that is the warranty we bought thinking the manafacture warranty expired well get them to cover the breakage .buy boy were we wrong...