I had recently purchased a used Infinite G and was excited to take an evening drive with the moon roof open on a beautiful fall day. It had just gotten dark and I was following a pick up truck with plenty of clearance on a two lane highway. I noticed the truck in front of me drove over an antelope carcass with no problem; unfortunately, I had no choice but to hold on and drive over it too. The carcass took out my transmission and I had transmission fluid running everywhere, I was able to turn the car around and get back to town and park it while I could still get power. I had the car towed the next day to a local transmission shop for repairs. My car sat there for two weeks before the adjuster looked at it. After the adjuster got involved the car went nowhere, I finally got involved with the shop and got it towed to the auto body shop, who finished the repairs and got me going. After the second week in a rental car, the Nationwide representative threatened to take away my rental car as their adjuster was not getting along with the transmission shop. After the third week, they told me I only had a week left on my rental coverage and would have to relinquish the rental or pay for it myself. I called my insurance broker (Wyoming Financial Insurance) and the claims adjuster, neither were willing to assist me. My car was not ready for five weeks, and sat for two weeks because the local adjuster was having issues with the local transmission shop. The last week I was left to fend for myself, hoof it or just stay at home, they really didn't care, as long as I made my premium payment. Needless to say, I sought out a better value for my money.

I was hit by a driver covered by Nationwide. She ran a stop sign and totaled my car. The next day (a monday) we reported the claim. I was told that Nationwide would get back to me the next day and have an adjuster go look at my car. I waited. They did not call. So we called them. Mr. Cortes (the agent) told me that an adjuster still has not be assigned and they will get back to me later that day when one will be assigned. We called later on (around 4pm). And still, no one was assigned to go look at my car. I asked about getting a rental and their policy states that we (the victim) have to pay for the rental upfront and they will reinburst me (only up to a certain amount, that is). This was extremely frustrating! At the time, I was working 2 jobs and babysitting. I could not be without a car! The next day I call Mr. Cortes and he finally gives me the name and number of the adjuster. I call the adjuster repeatedly and he does not get back to me until hours later. He tells me he has not looked at my car and that he is going on vacation the next day so someone else will be looking at my car and they will contact me the very next day. And the next day comes and no one calls, yet again. At this point me and my family are furious because afterall, I was the victim in this situation. I wait until the next day and call Mr. Cortes's office over and over again and I leave him a message stating that I will be contacting a lawyer.Finally, after 5 days of waiting for someone to look at my car (the car that their driver destroyed), my mom became fed up and called the head office in Ohio. She spoke to someone by the name of Jason Harper. After hearing out story, he agreed to grant us a rental and he told us it WILL be paid for by Nationwide upfront. We had to email him a copy of our insurance policy and that was it. That evening we go and pick up the rental at Enterprise. At this point they are on the same page as us. They understand we are not paying a cent. A few days later we finally get the check for the damage since my car was determined totaled. By the time this is said and done it is mid-May. Now, in mid June, Enterprise calls us up and tells us we owe them the money for the rental and that Nationwide did not approve anything. At this point, we are so sick of the situation, we basically say "screw it, not our problem!". Enterprise threatened my mother with putting this on her credit report. So, now, after enough damage done by Nationwide, my mother's credit score is now going to greatly affected in a negative way. I don't understand why they couldn't pay for a rental like they should and get me my check in a timely fashion. Afterall, this accident was NOT my fault at all. Nationwide is full of crooks and I would recommend avoiding them at all costs because they will not help you.

Another driver caused the accident. Nationwide was his insurer. The adjuster, Marie-Lyne Lezeau, called me almost every day for over a month always wanting to get a medical release signed. She blackmailed me by saying that Nationwide would not pay my medical bills until the release was signed. Now that I have signed the release, five months have gone bye and the bills still are not paid. Marie-Lyne now ignores my calls and emailings. I will never sign anything after an accident again without talking to a lawyer first. I guess I will have to pay the bills myself now and take Nationwide to small claims court. Do not get your insurance from them!

Insurance policy holder of above mentined insurance co., hitted my car rear bumper and I claimed that damage to above mentioned
insurance about 2 weeks ago but they haven't dispatch there adjuster yet. they just call me and ask same question that I made when I report that accident and no action at all.
I want to repair my car damage caused by accident asap.

accident party's name is kaylene Choe
Her ins. policy # is 7204c107608
claim # is 7204200-79799
person's name who got report from me was cathy
accident car ( kaylene Choe ) was BMW 528 I, Lic. plate # was 6ADA031

please help me.

Thank's for your times.

They are the worst company in the world! One of their insured ran into my daughters car and caused $1500 of damage. They refuse to pay. I am going to have to sue the driver to collect my money. There is no question I will win the case .. too bad for their "insured" ..who really in the end is not covered by them because in the ind the "insured" is going to have to pay me and try and get it back from Nationwide ...the scum bags who are NOT on your side..